Scheduling Manager

Scheduling Manager | Make an Impact Every Day! We’re not just offering you a job, we are inviting you to make a difference...

Cleveland, Ohio | Full-Time | Benefits Package | Growth Opportunity

Are you a people-first problem solver who thrives in a fast-paced, purpose-driven environment? Cornerstone Caregiving is seeking a Scheduling Coordinator who wants to be on a leadership team that thoughtfully connects compassionate caregivers with amazing seniors. Our mission is to care for those who once cared for us!

 What You’ll Do

• Coordinate daily and weekly schedules for caregivers and clients with precision and care.
• Build meaningful relationships with families and field staff — you’ll be their go-to person.
• Manage last-minute schedule changes with grace and quick thinking.
• Communicate daily with your team to ensure every shift is filled and every client is cared for.
• Support recruiting, onboarding, and retention efforts to grow our local team.
• Maintain up-to-date documentation in scheduling software.
• Provide general operational and administrative support to the Operating Director. 
• Support the Operating Director with conducting intakes and ensure client satisfaction.
• Ensure high-quality client service is provided at every stage of the client touch-points and experience from phone to in-home consultation to maximize client retention.
• Ensure compliance with standards and state-specific license requirements.

Travel: 

• Limited travel as needed for various sales, marketing, and client care service needs.
• Must have reliable transportation to meet the needs of position and scope of job responsibilities.
• Mileage reimbursement.

Why You’ll Love It Here

• Make a real difference: Every day your work directly impacts families in our community.
• Be part of a growing mission: Cornerstone is one of the fastest-growing caregiving networks in the U.S.
• Collaborative culture: You’ll work alongside passionate leaders who care about people first.
• Room to grow: Career paths in operations and leadership await our top performers.
• Monday–Friday schedule: 8-5 with an-call rotation

What We’re Looking For

• 2+ years of scheduling coordination, office management experience, preferably with recruiting experience (healthcare/home care is a plus).
• Strong communication and multitasking skills-  you remain calm when things change fast.
• Computer proficiency.
• A servant-hearted attitude and genuine care for others.
• Reliable, organized, and driven to see things through.

Compensation & Benefits

• Competitive salary + performance incentives.
• Health, vision, dental, paid time off, and cell-phone stipend.
• Supportive team and family-like work culture.
• Leadership training and development opportunities.

 Join a mission that matters.
If you’re ready to build relationships, solve problems, and be part of a team that truly cares - apply today and help us bring hope and care to families across Cleveland.