Clinic Office Administrator

Are you interested in a career that will allow you to help make a difference in people’s lives? If you enjoy helping others and being part of a supportive team, we’d love to meet you!

Our mid-sized clinic in Green Bay, WI, where we prioritize patient care and excellent service, is currently seeking a responsible and dependable Front Office Administrator to join our team. This full-time position is Monday through Friday, 8 AM to 5 PM in our Green Bay clinic. And don’t worry, we provide on-the-job training to ensure your success in this crucial role.

Job Responsibilities:

· Greet patients with courtesy and compassion, creating a positive and welcoming atmosphere.

· Ensure that patients have accurately completed all necessary paperwork.

· Schedule and manage appointments efficiently.

· Answer phones and provide assistance to callers.

· Verify insurance coverage and obtain necessary authorizations for patient services.

· Review patient benefits to ensure accurate billing.

· Enter patient information into the Electronic Medical Records (EMR) system.

· Maintain organized medical records by accurately scanning and filing documents.

· Organize and prepare patient charts in advance to support smooth daily operations.

· Assist in ordering necessary devices for patients when needed.

· Type notes and file paperwork with attention to detail.

· Collect payments accurately and professionally.

Job Requirements:

· Maintain a friendly and positive attitude in patient interactions.

· Demonstrate professional and courteous phone etiquette at all times.

· Possess strong organizational skills in order to manage tasks efficiently.

· Be able to multitask in a fast-paced medical office environment.

If you're a motivated team player who’s passionate about providing great patient care and meets the qualifications, we’d love to hear from you. Join us in making a difference in the healthcare community. We look forward to welcoming a new member to our team!