Temporary Clerical Specialist

Temporary Clerical Specialist-$17.00

Toledo, OR

SUMMARY OF POSITION

Provides clerical support and back-up reception duties for the Senior and Disability Services program, serving
primarily the Lincoln County area. This is a 4 month contract.

90 % ESSENTIAL JOB DUTIES
Performs position duties in a manner, which promotes customer service and harmonious working relationships,
including treating all persons courteously and respectfully. Engages in effective team participation through
willingness to assist and support co-workers, supervisors, and other work related-associations. Develops good
working relationships with division and agency staff and supervisors through active participation in
accomplishing group projects and in identifying and resolving problems in a constructive manner.
Demonstrates openness of constructive feedback and suggestions, to strengthen work performance. Contributes
to a positive, respectful and productive work atmosphere. Regular attendance is required to meet the demands
of this job and to provide necessary services.
• Assist with walk-in and multi-line telephone reception for the Toledo Office.
• Processes paperwork associated with licensing foster homes within Lincoln County, as assigned.
• Provides clerical support for Protective Services.
• Assists customers with the use of resource material and equipment.
• Maintains financial management systems, including special cash payments, and bus tickets.
• Assists with opening, date stamping, and distributing mail incoming and outgoing mail as necessary.
• Maintains administrative files/records.
• Assists with ordering additional supplies as needed.
• Processes transfer case files and maintains appropriate log.
• Receipt in checks/monies received by mail or person.
• Process and issues EBT cards; both in person and through the mail.
• Sets up the conference room for videoconferencing, meetings and trainings.
• LAE for computer questions and problems.
• Ability to recognize and defuse hostile clients in the workplace.

Knowledge, Skills and Abilities
Knowledge of confidentiality rules regarding client and provider records, including HIPAA regulations;
Knowledge of, and ability to operate, a personal computer;
Knowledge of, and experience in, Microsoft software;
Knowledge of general office practices;
Knowledge of spelling and business grammar;
Knowledge of and ability to use state terminal system;
Ability to operate a variety of standard office machines;
Ability to operate a multi-line telephone system;
Ability to effectively communicate, both orally and in writing;
Ability to work independently and effectively handle multiple tasks, paying attention to detail;
Ability to type accurately at 50 wpm;
Ability to understand and follow oral and written instructions;
Skills in performing detailed and complex clerical tasks.

READY TO GET STARTED?

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