Inside Sales Support - Bilingual

Inside Sales Associate - Bilingual
Location: Pearland, Tx 77581
Pay Rate: $$17 - $19/hr DOE

Responsibilities:

• Inside Sales and customer support
• General clerical duties, filing, data entry, proofreading, document handling
• Sales and logistics support
• Shipping & receiving
• Assist customers and collaborate with outside sales to furnish pricing and delivery details as needed.
• Input part numbers, quotes, and orders into the system with accuracy and efficiency.
• Track order status and promptly notify customers of shipments.
• Follow up on pending quotes and orders with both customers and suppliers.
• Offer competitive alternatives from different manufacturers for the products we endorse.
• Record potential customers and projects into the CRM database.
• Provide comprehensive application and product assistance to customers and outside sales personnel.
• Support customers and the outside sales team by addressing technical inquiries.
• Scrutinize incoming orders to ensure correct product selection and application.
• Cultivate and nurture customer relationships.
• Assist the outside sales team with lead qualification and follow-up as necessary.
• Provide sales support when required.

Skills:

• Must be bilingual English / Spanish
• Previous experience in inside sales is required
• Proficient in professional sales, customer service, and communication, both verbal and written.
• Skilled in fostering relationships with customers.
• Adept at composing effective business correspondence for the sales team and customers.
• Proficient in presenting information and addressing inquiries from the sales team and customers.
• Candidates should be skilled in front-office tasks including phone support

Qualifications:

• High school diploma or equivalent.

• Prior experience in inside sales, customer service and general office duties.

• Proficiency in Microsoft Office