PARTS COUNTER - Full-time

Acura of Seattle - Parts Counter

Acura of Seattle, a dealership part of the O’Brien Auto Group is currently accepting applications for a Full-Time Parts Counterperson to join our team in the Parts Department.

This position pays $16.28 per hour plus 1.2% of Acura of Seattle's "Total Parts & Access" monthly gross profit. 

All employees subject to eligibility requirements, we offer the following benefits:

• Paid holidays pursuant to the annual holiday calendar (typically five holidays)
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

Hours will be on a rotating schedule, within a Monday through Saturday 7:30 am through 6:00 pm time window.

Responsibilities to include:

• Back counter parts.
• Front counter part sales.
• Call on all special-order parts for prompt installation or pick up.
• Pre-pull all service for technician.
• Inventory control.
• Process all damage claims.
• Process all warranty exchanges.
• Removal of all paid warranty parts.
• Removal of all damage parts.
• Oversee technician for proper tags on warranty parts.
• Answer all incoming calls.
• Regular checks on special order bins for old age parts.
• Input daily orders.
• Promote internal sales.
• Assist in obsolesces return (5%).
• Track lost sales
• Department clean up.
• Perform all duties assign by manager.
• Regular attendance is essential.
• Work in cooperative, positive & professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non-discriminatory manner.  Maintain professional demeanor while at work.
• Must conform to company policy regarding non-discrimination and harassment.

Preferred Qualifications:

• Proficiency with computers and ability to read parts diagrams
• General automotive knowledge with ability to identify car parts.
• Experience with auto part sales preferred but not required.
• Previous retail sales or customer service experience preferred but not required.
• Ability to communicate suitably through email, phone, or in person
• A desire and drive to be successful with a positive attitude
• Must be able to provide high levels of customer service in a fast-paced environment obtaining the correct parts requirements for each vehicle and job; accurately pulling and delivering items to technicians and outside customers.
• Previous dealership parts experience is preferred.

Equipment/Machines/Tools Typically Used:  Computer, calculator, phone, adding machine, copy machine, pens/pencils, stapler, scissors, letter opener, and fax machine.

Chemicals:  Numerous chemicals are used/handled on a frequent basis.  Employee will be trained by their supervisor on the safe handling/use of these substances.  Employee will follow all safety directives at all times.

Physical Demands:  Intermittent standing, walking, sitting, stooping, kneeling, and crouching; frequent twisting and turning of the trunk, reaching, handling of objects; lifting of 100 lbs or less and carrying of 50 lbs or less; occasional pushing, pulling, climbing, and balancing.

Employment offers are contingent upon successful completion of a comprehensive background screening.

Acura of Seattle is an equal opportunity employer and a drug-free workplace.

Qualifications