Community Outreach Coordinator I/II - Full-time

About the Department

The County of Siskiyou is an Affirmation Action / Equal Opportunity Employer.

We welcome applicants of any race, religion, or ancestry.

For exact salary information please refer to the current salary schedule,  

Community Outreach Coordinator I

General Statement of Duties

Under direct supervision at the entry level and general supervision of the journey level, performs basic support functions in clinics and community settings and serves as a vital link between communities and health services to promote health among individuals, families and groups who lack access to adequate care and services. Assists in the development and implementation of comprehensive community-based education and prevention programs; processes documents, implements records management, and assists with educational materials and performs other related duties as required. This classification may be flexibly staffed, if allocated to the hiring department as flexibly staffed.

Reports to

Deputy Director of Public Health Education, Public Health Project Coordinator, Deputy Director of Public Health, Women Infant Children (WIC) Program Manager.

Classifications Supervised

This is not a supervisory class.

Community Outreach Coordinator II

General Statement of Duties
Under direct supervision at the entry level and general supervision of the journey level, performs basic support functions in clinics and community settings and serves as a vital link between communities and health services to promote health among individuals, families and groups who lack access to adequate care and services. Assists in the development and implementation of comprehensive community-based education and prevention programs; processes documents, implements records management, and assists with educational materials and performs other related duties as required. This classification is a for cause, non-exempt position.

Reports to
Deputy Director of Public Health Education, Public Health Project Coordinator, Deputy Director of Public Health,  Women Infant Children (WIC) Program Manager.

Classifications Supervised
This is not a supervisory class.Position DutiesThe essential functions of this position include but are not limited to assisting various Public Health professional and technical staff in providing a wide variety of outreach services in the area of community public health. Makes appointments, keep records, gather data, write reports, and interview clients; assist in developing immediate solutions to emergency problems and expediting delivery of needed services, may conduct limited basic health screening and assessments. Assists in teaching basic health practices to clients and families, re-enforcing basic public health concepts of prevention and health care, nutrition, hygiene, oral health, tobacco and drug free activities and related.
Assists in interviewing, gathering and assembling related information and preparing reports; maintains appropriate records and files.  Assists staff in working with clients of non-traditional cultural patterns and dealing with various cultural barriers.  Participates in development of programs and delivery of services for high-risk groups in the community.
Provides basic community health education to clients, community groups, inmates and interested parties.  Explain available community resources to clients; confer with professional staff to assist in evaluating client needs or problems. Assist in developing immediate solutions to emergency problems and expediting delivery of needed services. 
May serve on committees or confer with other agencies or departments regarding the needs of the community or of the individual clients.  Essential functions include having strong interpersonal skills and the ability to relate to individuals who may not share basic commonality, including value system and behavior norms.

Knowledge of:
-basic individual and community public health needs and difficulties which include Public Health and community resources
-basic principles of human behavior
-report writing, data gathering and record keeping practices
-basic computer and modern office automation technology and computer software programs relevant to department operations 
-interview principles and practices  
-basic principles and techniques of teaching and counseling
-knowledge of normal child growth and development 
-parent-child relationships.  
-knowledgeable about community resources.

Desired Skills:
-function effectively as a health care team member 
-communicate effectively both orally and in writing with staff, the general public and with culturally diverse or economically disadvantaged clients. 
-must possess the ability to learn a wide variety of public health programs and procedures
-understand and follow technical written and oral directions 
-understand and work effectively with diverse cultural and ethnic groups. 
-make verbal presentations to highly diverse community groups 
-establish and maintain effective working relationships with staff, clients and the community  
-non-judgmental and able to establish and maintain personal/programmatic boundaries while providing supportive services   
-task oriented, meaning that behavior supports beginning and completing a project/task within a specific time frame. 

Community Outreach Coordinator IIThe essential functions of this position include but are not limited to assisting various Public Health professional and technical staff in providing a wide variety of outreach services in the area of community public health. Makes appointments, keep records, gather data, write reports, and interview clients; assist in developing immediate solutions to emergency problems and expediting delivery of needed services, may conduct limited basic health screening and assessments. Assists in teaching basic health practices to clients and families, re-enforcing basic public health concepts of prevention and health care, nutrition, hygiene, oral health, tobacco and drug free activities and related.
Assists in interviewing, gathering and assembling related information and preparing reports; maintains appropriate records and files. Assists staff in working with clients of non-traditional cultural patterns and dealing with various cultural barriers. Participates in development of programs and delivery of services for high-risk groups in the community.
Provides basic community health education to clients, community groups, inmates and interested parties. Explain available community resources to clients; confer with professional staff to assist in evaluating client needs or problems. Assist in developing immediate solutions to emergency problems and expediting delivery of needed services.
May serve on committees or confer with other agencies or departments regarding the needs of the community or of the individual clients. Essential functions include having strong interpersonal skills and the ability to relate to individuals who may not share basic commonality, including value system and behavior norms.

Knowledge of:

•  basic individual and community public health needs and difficulties which include Public Health and community resources
• basic principles of human behavior, report writing, data gathering and record keeping practices
• basic computer and modern office automation technology and computer software programs relevant to department operations
• interview principles and practices
• basic principles and techniques of teaching and counseling and having knowledge of normal child growth and development and parent-child relationships.
• Knowledgeable about community resources

Desired Skills:

• Applicant must have knowledge of and the ability to function effectively as a health care team member
• Communicate effectively both orally and in writing with staff, the general public and with culturally diverse or economically disadvantaged clients
• Must possess the ability to learn a wide variety of public health programs and procedures; understand and follow technical written and oral directions
• understand and work effectively with diverse cultural and ethnic groups
• Make verbal presentations to highly diverse community groups
• establish and maintain effective working relationships with staff, clients and the community
• Be non-judgmental and able to establish and maintain personal/programmatic boundaries while providing supportive services
• Task oriented, meaning that behavior supports beginning and completing a project/task within a specific time frame

Minimum Qualifications

Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:

Completion of an Associate Arts Degree (AA), in public relations, community organization, human services, business administration, public administration, early childhood education.   
OR
Licensed Vocational Nursing or related field is desirable.

Education: High school diploma. CPR certification. 

Special Requirements:
Possession of a valid CA driver's license is required.
Community Outreach Coordinator I assigned to the Women, Infants and Children (WIC) Division will be required to complete the WIC Nutrition Assistant (WNA) training and 1000 hours of experience within 6-12 months after their hire date Once successfully completed the employee will receive a certificate of competency.

Five (5) years responsible work experience providing community based health services, working with community based organizations that provide health related services to high risk and culturally diverse groups. Experience in outreach, program administration/planning, public relations, agency coordination and office management. 

OR, 

Completion of an Associate Arts Degree (AA), in public relations, community organization, human services, business administration, public administration, early childhood education.

OR

A Licensed Vocational Nursing or related field is desirable.

Education: High school diploma. CPR certification

Special Requirements:
Possession of a valid CA driver's license is required.
A Community Outreach Coordinator II assigned to the Women, Infants and Children (WIC) Division must have the WIC Nutrition Assistant Training Certificate of Competency and 1000 hours of experience prior to being hired. 

Other Qualifications

Typical Physcial Requirements
Sit for extended periods; frequently stand and walk; stool, kneel and crouch to pick up or move objects;  normal manual dexterity and eye-hand coordination; physical ability to lift, push, carry,  and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication; use of office equipment, including telephone, calculator, copiers, and FAX.

Typical Working Conditions:
While performing duties of this position, work is typically performed in a normal office environment.  The employee will also be required to travel to all reaches of the county and under varying weather and road conditions.  There may also be travel requirements outside of the county for training purposes.