Invoicing Customer Service Coordinator

About the role: As a part of our Billing team, you will specialize in processing payments and billing customers. You will work within a designated group where we will train you to deliver expertise in the areas of invoicing, payment resolution, audit, specialized billing and large customer support. What’s in it for you: Compensation starting at $16.50/hour Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match  Advancement opportunities with structured career paths  Up to $5,000/year in tuition reimbursement Employee referral bonus opportunities We win wherever we go - Voted a Top Workplaces USA (2021, 2022) and Forbes America’s Best Employers (2022) What you’ll be doing: Process incoming paperwork for billing and accounts payable Review all documents for accuracy while ensuring they are filled out completely Make outbound calls to resolve paperwork issues  Communicate with sales teams and customers to help resolve any billing discrepancies Answer incoming calls and connect them to the appropriate team What you need: Ability to take ownership of responsibilities and see tasks through completion Excellent communication skills with great attention to detail Proficient with Microsoft Office products The desire to be a part of TQL while contributing to our continued growth Experience in bookkeeping, clerical accounting, AP/AR or general office support preferred Where you'll be: 1701 Edison Dr, Milford, OH 45150 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.