Ski Equipment Service Associate

The Position : Part time or Full time

Our sales and service people play an important role in our store and they are the first and last

point of contact for most customers. This is a great opportunity to join our team where you’ll

be exposed to a fun and fast-paced consumer focused environment. The services we provide

will leave a lasting impression on everyone who walks through our doors. This position requires

downhill skiing experience, good communication skills and a desire to work around other

people.

Qualifications :

• You don’t need to be an expert skier to work at Chalet. A few years of downhill skiing experience
• might be enough to build on with our great training program
• Must be passionate about downhill skiing and winter sports
• 325 years of retail store service experience
• Some current knowledge of ski equipment
• You should be comfortable working with people and enjoy a fast paced environment
• Good interpersonal and communication skills
• Positive attitude and a willingness to learn
• Flexible to work on weekends and busy holiday periods during the peak ski season

Duties and responsibilities :

* Assist customers in the selection of products and services which match their needs

*Attend all product information clinics and service seminars

* Evaluate incoming ski equipment for repairs and tuning, explain options and recommend appropriate services

* Work with customers on basic boot fitting and insole selection

* Answer incoming phone calls and website inquires in a friendly patient manor

* Enter transactions into POS system and complete payment process on service

Store Maintenance :

• Help maintain cleanliness and organization of floor, shop and back room storage areas
• Help clean and maintain ski service counter areas
• Help process incoming ski merchandise and follow tagging guidelines
•  
• Training and Development :
• Must be available to attend all product training clinics
• Must learn and follow boot fitting and foot analysis guidelines
• Must learn and follow all ski service forms and documentation.
• Attend all service training and binding certification seminars
• Attend on-snow ski testing events

Work Schedule :

• Applicants must be available at least 24 hours per week
• Must be available for at least two day-time shifts during the week and one shift on

weekends ( We are not open in the evenings )

• Applicants must be available to attend product and service training clinics before or

after store hours

Compensation :

• $15 - $20 per hour including incentive pay
• Paid training time

Benefits :

• Fun and casual work environment
• Generous employee purchase programs
• Access to ski vendor pro deals and shop employee gear programs
• Ski testing demo trips
• High quality work apparel provided at no cost
• Ski area lift ticket subsidy

Chalet Culture :

At Chalet, we believe our employees are the most important asset in our business. We sponsor

team building and social events to help create opportunities for friendships and camaraderie

for the entire team. We work together and ski together and we enjoy long term relationships

with our coworkers. The average tenure in our Company is over 10 years and many fine people

have worked at Chalet over 20 years. Due to the lack of turnover we have cultivated a loyal

customer base because of the good service and familiar faces customers see in our store.

How to apply for these positions :

Please log into our website at www.chaletski.com to get more information about our products

and company background. It is easy to submit an online application or attach a resume to be

considered. You are also welcome to visit the Chalet Store and meet the managers or owners

and have a chat about our employment opportunities. We hope to hear from you soon.