ServiceNow Platform Developer, Corporate Systems Engineering - Full-time

**Weekly Hours:** 40 **Role Number:** 200626640-0157 **Summary** Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard but the job comes with more than a few perks. If fulfillment, inspiration, adventure and advancement are your kind of perks, we'd love to hear from you. Like to be around people who love technology? Like to be around technology that loves people? Apple offers a work environment unlike any other. There's the typical job. Punch in, push paper, punch out, repeat. Then there's a career at Apple. Where you're encouraged to defy routine. To explore the far reaches of the possible. To travel uncharted paths. And to be a part of something far bigger than yourself. Because around here, changing the world just comes with the job description. Apple Information Systems and Technology is looking for a highly motivated ServiceNow Developer to build a world class support experience for employees. The developer is responsible for design, development and support of business process deployed on the on-prem ServiceNow instance. **Description** In this role, you will work directly with the process owners, project Implementation/development teams, ServiceNow product team, production support team and multiple Infrastructure teams. You will provide in-house expertise in the matters of technical implementation, end-to-end system landscape, and application integration. You will be responsible managing projects from inception to closure. This includes, but not limited to, planning, design, requirements gathering/clarification, managing team of developers, risk/mitigation, status reporting, communication, process and technical improvements. You will also be responsible for building a strong team of ServiceNow implementors for multiple ServiceNow modules. **Minimum Qualifications** + 6 + years of experience building and supporting enterprise scale applications. + 5 + years experience in JavaScript, HTML, CSS, and ServiceNow's Glide API. + 2 + years experience with AngularJS or other frameworks used in ServiceNow's Service Portal. + BS or MS in Computer Science or relevant engineering degree. **Preferred Qualifications** + ServiceNow Application Developer certification is a plus. + Configuration & Customization experience on various ITSM modules (Incident, Problem, Change, Service, Knowledge, Asset, etc…) or HRSD modules (Case management, HR service configurations, EDMS, Virtual Agent chat, etc). + Hands-on experience integrating ServiceNow with other third-party systems using REST, SOAP, or ODBC. + In-depth understanding of ITIL processes or HR service delivery processes, and how they align with ServiceNow functionalities. + Ability to identify technical issues, troubleshoot problems, and recommend solutions, with a focus on continuous improvement and innovation. + Excellent verbal and written communication skills. + Excellent analytical and problem solving capabilities. + Good Collaboration skills and teamwork ethic. + Attention to details and commitment to quality. + Strong work ethic, self-motivated and well-organized. + Ability to perform under pressure and tight deadlines. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .