Fleet Services Administrator - Now Hiring

Are you curious about solving complex business challenges for a leading convenience retailer?  Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! 
Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members.  You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
 
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary: Responsible for tracking slow-moving, excess, or obsolete inventory. Scheduling and oversite of inventory counts and discrepancies. File, monitor and analyze warranty claims to ensure we are maximizing warranty return dollars. Responsible for the reconciliation and expedition of all invoices associated with the fleet maintenance and distribution network.

Responsibilities:
1. Coordinate weekly cycle counts and track discrepancies in TMW/TMT software.
2. Coordinates/schedules complete physical inventory count annually.
3. Generate reports to track inventory levels, aged inventory, adjustments, and min/max control.
4. Company administrator for the TMW/TMT management system. Maintain accurate records in inventory and shop management systems.
5. Responsible for the reconciliation, coding and submitting of all invoices associated with the fleet maintenance and distribution network through AP software Stampli.
6. Responsible for payroll approval and time off scheduling for all fleet maintenance employees
7. File warranty claims with OEMs and third-party vendors
8. Track open warranty cases and follow up for timely resolution.
9. Maintain documentation and records for all warranty-related activities.
10. Collaborate with technicians to gather necessary information for accurate claim submission.
11. Monitor and analyze warranty trends to identify repeated issues or failures.
12. Coordinate warranty parts return and manage reimbursement processes.
Working Relationships: Fleet Maintenance Manager, shop foreman, shop technicians, outside vendors as it relates to billing, fleet administration department, and all supply chain partners

Minimum Education: High School Diploma or GED equivalent
Minimum Experience: 3 years fleet maintenance and distribution experience
Preferred Experience: 5 years’ fleet maintenance and distribution experience
Soft Skills/Competencies: Strong organizational and communication skills, both written and verbal. Proficient in Microsoft Office 2010 word and excel
Travel: Periodic travel to satellite shops - clean driving record required
Hours & Conditions: Typically, Monday – Friday, 8+ hour days in office setting, 5 days in Westborough – subject to change
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time.  Ability to maneuver and lift up to 10 lbs.
$21.66-$28.88

At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.