Customer Service/Inside Sales Representative

We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be crucial in supporting our sales team and ensuring a seamless customer service experience. Your primary focus will be assisting with sales inquiries, processing orders, and providing exceptional customer service to enhance client satisfaction. Earn a competitive wage and comprehensive benefits package including profit-sharing bonuses.

Responsibilities:

• Respond to customer inquiries via phone and email in a timely and professional manner.
• Assist the sales team with order processing, including entering orders into the system and tracking shipments.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with various departments to resolve customer issues and ensure timely delivery of products. Provide product information and price quotes to customers
• Ability to work within a fast-paced and team environment

Skills:

• Strong background in Sales and Customer Service is essential for success in this role.
• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Proficient with CRM and MS Office software with the ability to type 50 WPM.
• Strong organizational skills with attention to detail, ensuring accuracy in order processing and record keeping.
• Ability to work collaboratively within a team environment while also being self-motivated. Problem-solving skills to address customer concerns efficiently and effectively.

To join the team, please submit your resume to missy(@)nolljobs.com