Assistant Manager I - Now Hiring

Position Title:  Assistant Store Manager I

Job Identification:
•	Immediate Supervisor:  Store Manager.
•	EEOC Class:  Sales Workers.
•	FLSA Status:  Non-Exempt.

Salary: $21.00 Hourly

Job Summary:
The Assistant Store Manager will assist the Store Manager in the effective operation of a Goodwill Store, oversee related functions and activities, and administer company policies and procedures.  They will prepare related reports, reconcile daily receipts, make bank deposits and maintain store security.


Supervisory Responsibilities:
•	Manages the store in the absence of the Store Manager.
•	Coordinates and oversees the day-to-day workflow of employees.
•	As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.
•	Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:
•	Assists the Store Manager in monitoring employee performance, identifying and facilitating opportunities to increase productivity and efficiency.
•	Manages daily aspects of the store and its staff to ensure projects are completed and goals and customer needs are met.
•	Forecast sales and order merchandise.
•	Drafts, submits, and presents various performance and management reports.
•	Manages inventory of store merchandise.
•	Price and markdown merchandise properly; return unsold merchandise.
•	Handles funds properly as required for store operations.
•	Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
•	Maintains store security measures and takes appropriate actions on known and suspected theft.
•	Enforces safety practices and procedures and prepares related reports.
•	Accepts permanent / temporary assignments in other locations at discretion of District Manager.
•	Manages conflicts and resolves complaints about or within the store.
•	Responsible for a neat, clean and organized store.
•	Performs other related duties as assigned that would lead to successful operation of department, team, and/or mission.

Required Skills/Abilities:

•	Strong supervisory and leadership skills.
•	Excellent verbal and written communication skills.
•	Ability to speak/read/write proficient English.
•	Basic mathematical skills, as needed to make change and give refunds. 
•	Excellent customer service, sales, and conflict resolution skills.
•	Ability to create and present ideas, reports, and budgets in various formats.
•	Ability to work both independently and collaboratively.
•	Excellent time management skills with the ability to assign and delegate tasks.
•	Excellent organizational skills and attention to detail.
•	Honesty, integrity, reliability, punctuality.
•	Must be able to work any store hours (Saturday through Friday:  7:00am – 8:00pm.)
•	Appropriate dress attire.
•	Proficient with Microsoft Office Suite or related software.

Required Experience:

The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background. 

•	Valid driver license and insured/reliable vehicle.
•	Background check.

Physical Requirements: 
•	Must work in all weather conditions.
•	Must be able to traverse warehouse to observe physical inventory.
•	Prolonged periods standing (up to 8 hours.)
•	Must be able to lift/pull/push up to 50 pounds at times. 
•	Ability to bend/squat/stoop.
•	Good vision.
•	Ability to perform repetitive movements over long periods of time.
•	Free from drug and alcohol abuse.

Equipment, machines and tools used:
•	Electronic cash register/POS system. 
•	ROBarT System 
•	Smart Safe. 
•	Computer and telephone. 
•	Charge Card terminal. 
•	Hand truck.
•	Broom, dust mop, wet mop, water bucket. 

Personal Protective Equipment Used – Assigned at orientation/as needed:
•	Safety belt
•	Gloves
•	Goggles 

Note:  The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified.  Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.