Customer Service Representative - Pepsi MidAmerica

Customer Service Representative – Pepsi MidAmerica

Location: Marion, IL
Pay: $17.00 – $19.00 per hour
Schedule: Tuesday – Saturday | 8:00 AM – 5:00 PM

About the Role:
Join the Pepsi MidAmerica team as a Customer Service Representative and become the voice of our brand! In this role, you’ll support our customers by providing top-notch service, resolving issues, and ensuring a smooth experience with every interaction.

What You’ll Do:

• Handle inbound and outbound customer calls in a professional, friendly manner

• Assist customers with product inquiries, orders, and issue resolution

• Maintain accurate customer records and update account information

• Provide detailed information about products and services

• Upsell additional products and services when appropriate

• Collaborate closely with the sales team to meet customer needs

What We’re Looking For:

• Previous experience in customer service or a related field

• Excellent communication skills (verbal and written)

• Strong phone etiquette and active listening abilities

• Ability to multitask, prioritize, and manage time effectively

• Dependable, team-oriented, and customer-focused attitude

Why Join Pepsi MidAmerica:

• Competitive pay with advancement opportunities

• Health insurance

• Paid time off and paid holidays

• 401(k) retirement plan with company match

• Team-oriented work culture and career development opportunities

Be part of a company that’s been proudly serving communities for over 85 years — apply today and help us keep Pepsi MidAmerica customers refreshed and happy!

Apply Today!

Pepsi Midamerica

2605 West Main St.

Marion, IL 62959