Quality Manager

Summary

Quality Manager will be responsible for quality policies, procedures, and methods so that customer expectations are met or exceeded. Quality Manager will be responsible for the development, use of, measurement of the effectiveness, and maintenance of the plant quality system.

Responsibilities:

• Ensures that the processes of the Quality Management System are established, implemented, maintained and provide statistical-based output.
• Responsible for analyzing plant quality data and using proven tools and statistical methods to develop and lead continuous improvement projects within the plant.
• Assures the quality of plant products by leading, teaching and assuring the compliance of the Quality Team in Control of Non-Conforming Product, including but not limited to identification, quarantining, and disposition of questionable products.
• Develops customer-based standards, fit-for-use requirements, and product-specific specifications in a manner that is clear and understood by all production personnel.
• Responsible for maintaining GFSI/SQF, ISO certifications, system maintenance and continuous improvement opportunities. Acts as the assigned plant contact with the certifying authority. Will participate in system maintenance activities (internal auditing) and corrective action implementations to assure system effectiveness.
• Provides leadership, training, and education for plant personnel regarding quality systems and programs, including the development of quality requirements and qualification of plant Inspector/Packer trainers.
• Manages Quality department, including assessment of labor and training needs, performance management, participating/leading regular department communication meetings and listening sessions.
• Leads/participates in customer complaint root cause identification and corrective action implementation problem solving activities.
• Manages rework activities.
• Acts as a liaison between suppliers, customers and plant.
• Participates in product launch reviews with the outcome of understanding the customer’s product needs.
• Prepares capital requests for equipment as needed to support quality/customer requirements.
• Provides the plant with statistical expertise in the use of quality tools and systems to support requirements, for example: process capability studies, gauge R&R evaluation, Pareto analysis, and other statistical evaluation methods.
• Provides monthly data relating to the cost of quality and implements cost reduction projects.
• Responsible for the UN/DOT certification process including monitoring, testing, and documentation of the various SKUs involved, as well as, training employees on UN/DOT requirements.

Qualifications:

• Bachelor’s degree in related field or equivalent combination of education and experience; ASQ Certification CQE, CQM, or CMQ/OE preferred.
• 5+ years of relevant work experience, preferably in a manufacturing environment.
• UN/DOT regulatory experience preferred.
• Must be detail oriented and have excellent written and oral communication, analytical, problem solving, decision-making and computer skills.
• Ability to prioritize and organize work with limited supervision.
• Excellent team development, participation, and leadership skills required.

** This position is not eligible for immigration sponsorship. **