Office Administrator

Position Overview:

This role blends front office duties with responsibilities in our aquarium gift shop and grant writing. You’ll be the first point of contact for many visitors, so we’re looking for someone who is friendly, professional, and eager to engage with the public.

Gift Shop Duties Include:

• Greeting and checking in guests and tour groups
• Operating the register and answering visitor questions
• Restocking, organizing, and keeping the gift shop looking its best
• Receiving shipments and managing inventory
• Light lifting and occasional use of a step stool to access supplies

Office Duties Include:

• Answering phones and responding to customer emails
• Assisting with specimen and merchandise orders
• Working with QuickBooks, Shopify, Microsoft Word and Excel
• Supporting the team with general administrative tasks
• Working on grant proposals and researching grant opportunities.

Ideal Candidate:

• Friendly and outgoing, with strong communication and customer service skills
• Organized, dependable, and able to multitask in a fast-paced environment
• Comfortable with light manual tasks and computer-based work
• Retail, front office, or administrative experience preferred
• Interest in marine life, education, or nonprofit work is a plus!
• Proven successful experience with grant writing.