Product Manager

Job Description

Optomi, in partnership with our client, is seeking a Product Manager – Adobe Journey Optimizer (AJO) to lead a major marketing technology transformation initiative. This role is key in driving adoption, implementation, and optimization of AJO to power personalized, cross-channel customer experiences.

What You’ll Do

• Own the Product Vision & Roadmap: Define and deliver the roadmap for Adobe Journey Optimizer, aligning it to marketing and personalization strategies.
• Translate Business Goals: Turn marketing objectives into actionable product requirements and capabilities.
• Lead Implementation & Enablement: Drive AJO setup, configuration, and onboarding across marketing, data, and technology teams.
• Enable Cross-Channel Journeys: Partner with data and decisioning teams to activate real-time personalization and orchestration.
• Optimize & Measure: Build frameworks for journey testing, measurement, and performance analysis.
• Be the Connector: Act as the liaison between marketing, IT, and analytics teams to ensure smooth delivery and alignment.

What You’ll Bring

• 3–7 years of Product Management experience in MarTech, AdTech, or Marketing Automation.
• Hands-on experience or deep familiarity with Adobe Journey Optimizer (AJO) or similar tools (Salesforce Interaction Studio, Braze, Oracle Responsys).
• Strong understanding of customer journey orchestration, personalization, and decisioning logic.
• Proven success delivering complex technology projects with cross-functional teams (marketing, data, IT).
• Excellent communication, prioritization, and stakeholder management skills.

Bonus Skills

• Experience with Adobe Experience Platform (AEP) or Customer Journey Analytics (CJA).
• Knowledge of CDPs, identity resolution, or real-time event streaming.
• Background in data-driven marketing, automation, or personalization strategy.