Customer Service Associate (CSA) - Part-Time

Real Clean Car Wash is a dynamic startup company with BIG ambitions for future growth. Our mission is simple provide the best car wash experience for every customer. At our core, we are a people company. One that is both fully dedicated to providing our customers with an exceptional experience and equally committed to providing an engaging, fulfilling and enjoyable work culture for all employees.

Opening in the Fall of 2025, our first express car wash site located in Hornell, NY will be the premier car wash in all of Steuben County and is an amazing ground-floor opportunity with exponential upside for professional growth. If you like making customers smile, thrive in an active role and want to become a part of our exciting growth story, then wed love for you to join our team!

Overview

Customer Service Associates are the face of our company. They ensure that all customers get the best wash experience. This is a dynamic frontline role that includes direct customer interaction, equipment service, site maintenance, meeting safety standards and living our company culture. This position is a great way to learn in a fast-paced environment with tremendous future growth potential!

Starting pay is $17.00 per hour (with ability to earn $18.50 per hour within 12 months)

What Your Day Will Look Like

• Support a culture that emphasizes our core values which are C.A.R.E Character, Adaptable, Responsive, Engaged
• Provide exceptional customer experiences through superb wash quality and friendly service
• Operate in a fast paced and structured work environment

• Loading and washing customer vehicles
• Cleaning and basic maintenance of car wash equipment
• Cleaning and maintaining facility inside and out
• Educating customers on our wash services

Requirements

• Smiling face and positive attitude
• Someone that enjoys working both indoors and outdoors
• Willingness to go above and beyond to help customers and co-workers
• Committed to getting the job done right
• Must be hands-on and demonstrate a willingness to learn
• Must be able to work some evening and weekend shifts as assigned
• Be able to bend, squat, and lift (up to 25 pounds), and be on your feet for extended periods of time

Schedule

• Flexible shifts up to 8 hours
• Day shifts
• Evening shifts
• Weekend shifts

Education

• High school or equivalent

Work Location: In person

What We Provide

At Real Clean, we care deeply about our people and believe our team is our greatest asset.

We live our core values and promote continuous development for all employees.

Some of the perks of this role include:

• Above industry average pay
• Eligibility for medical, dental, and vision benefits
• Paid Sick Time
• Flexible schedule
• Tremendous growth potential
• Fun work environment
• Free car washes for a personal vehicle (up to 6/mo)