Cleaning & Customer Service Assistant

CLEANING AND CUSTOMER SERVICE ASSISTANTWillmarParts Department

Purpose

Ensure customers receive a warm welcome andassistanceupon entering the dealershipand toberesponsible forthe cleanliness and organization ofthe showroom and itsmerchandise.

Responsibilities

Cleaning

Cleans merchandise, display fixtures and the showroom itself

Maintains and stocks displays with merchandise

Sets up displays on the showroom floor withappropriate signageas directed

Customer Service & Other

Performs cycle counts to verify inventory

Assistswith ideas for sales,promotionsand advertisements
Greets,welcomesandassistscustomersdirectly

Directs and leads customerstoappropriatepersonnel, offices or locations in the dealership
Answers phone, redirects calls, takes detailedmessagesand communicates messages
Maintains knowledge of and sellsmerchandise

Completes trainingrequiredfor the development of skills and knowledge

Performs other duties as assigned by manager

Dealership Standards

Maintains a clean work area and performs work in a neat and orderly fashion

Maintains a clean, professional personal appearance

Reportstowork on time

Employs good time-management skills andcanwork independently

Demonstratesgood workethic

Communicates effectively one-on-one and in groups

Maintains positive, professional working relationships dealership wide

Works cooperatively with co-workers and management

Exhibits a constant commitment to customer service, promoting the dealership to customers

Follows all safety rules and regulations in performing work assignments

Maintains current knowledge of John Deere and competitive products

Experienceand Qualifications

1+ years of retail experiencepreferred

Ableto collaborate and communicate effectively

Able toengage others easily and in a professional, friendly manner

Able to bend, lift and carry

Routinely lifts items weighing up to 30 pounds and occasionally up to 75 pounds

Experience using standard desktop applications like Microsoft Office and internet applications

Valid drivers license with an insurable driving recordrequired

Haug Implement Co.providesan estimated base pay range. The actual starting pay offer will account for our overall wage and benefit package, applicant experience, training, and skill, and internal equity among our existing employees. This is an hourly position with a potentialhiring offerrange of$17.00-20.00based onfactorslisted above.