Document Control Support Entry Level

Job Title: Document Control Support - Entry Level
Duration: 3+ months (11/10/2025 - 2/13/2026)
Location: Marysville, OH
Worksite: Onsite | 6:00 AM - 2:30 PM
Responsibilities

• Run report for delivery schedule
• Efficient and accurate delivery/pickup of documents
• Update inventory status
• Communicate any issues with deliveries (e.g., delivery location changes)
• Support physical inventory activities (File Bridge end-user support)
• Perform complex database queries to track records and meet internal customer needs
• Support preparation of documents to send for imaging
• Support daily quality checks for imaging
• Support disposal process of records eligible for destruction
• Provide feedback if work instructions/procedures need to be updated
• Assist with document retention schedules
• Periodic review of OH Records Representatives
• Ensure departments are following company policy on document retention
• Monitor and coordinate delivery and pick-up of records with current vendors
• Manage own project load, multitask, and prioritize accordingly
• Communicate with clients to meet their needs
• Perform additional duties as assigned by supervisor
• Maintain confidentiality of client documents

Qualifications

• High school diploma or comparable work experience
• 3+ years in a professional office environment
• Analytical skills and ability to use O365 for data analysis and research
• Ability to meet deadlines and understand time issues
• Ability to prioritize and work with co-workers, supervisors, and customers
• Ability to resolve customer issues and take responsibility for work performed
• Knowledge of records software systems, scanners, filing, storage, and disposal procedures
• Expert proficiency in computer skills, especially when using records tracking systems for quick retrieval, filing, and storage of files
• Excellent customer service skills, professional attitude, and appearance a must
• Good communication skills (written, reading, and verbal)
• Problem-solving skills to recognize and solve daily, non-routine problems and continually improve processes
• Organizational skills to maintain a smooth flow of work and respond promptly to customers
• Valid Driver's License
• Clean driving record without serious infractions

Physical Requirements

• Physical activity required, including bending, reaching, lifting, and prolonged periods of standing
• May lift and/or move up to 50 pounds
• Making daily package deliveries