Technical Rep - Horizon Spa & Pool Parts

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY: 

Horizon Spa & Pool Parts, Inc. is a pool and spa parts distributor catering to the repair parts and equipment needs of service, repair, construction, and retail companies nationwide since 1992. We maintain warehouses in Tucson and Memphis and our professional staff conducts the majority of our business over the phone, e-mail, or the Internet.

Mission/Job Scope
The Technical Sales & Support Representative Level 1 answers inbound sales calls, anticipates client needs, resolves concerns, and provides technical support on our products and services.  The Technical Sales & Support Rep will also assist in developing new business opportunities by expanding Horizon’s clientele base through outbound calling. Although training is provided to familiarize the candidate with our business model, prior technical field skills and sales skills must be demonstrated.

Essential Competencies
• Excellent verbal, written, and interpersonal skills.
• Professional telephone communication skills and active listening.
• Accurate sales order entry from phone and e-mail activities.
• Must demonstrate exemplary detailed record-keeping skills.
• Ability to work successfully with minimal supervision.
• Must demonstrate excellent time management skills.
• Persistence, tenacity, and an optimistic attitude.
• Drive to exceed customer expectations and contribute ideas to achieve this goal.

Qualifications
• Familiarity of major industry players along with knowledge of common practices and technologies in the aquatics industry is highly desired.
• Three to five years of repair or service experience in the aquatics industry is helpful.
• Must develop an awareness and appreciation of Horizon’s business philosophy.
• Ability and willingness to seize any technical sales opportunities that may present themselves.
• Professional telephone communication skills a must.
• Persistence, tenacity, an optimistic attitude, and a high energy level are required.
• Experience and confidence making outbound sales calls.
• A strong history of driving new and current business.
• Willingness to be held accountable to performance goals by both teammates and by team leader.

Compensation Range: $20.00 - $38.00

Leslie’s recognizes a critical component to our continued success is our people.  Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.