Auto Customer Service Representative, $16+/hour + Bonuses - Now Hiring

7851 South 19th Circle Bellevue, NE 68147
 

Previous Hospitality and/or Sales Experience in Any Industry Preferred.

 is hiring a Service Representative to support our fast-paced service department in our Business Development Center. In this role, you’ll answer inbound service calls, schedule appointments, make outbound calls to bring customers in for maintenance, repair, and provide top-tier customer service for our service department. You’ll be a key part of keeping our service drive full and keeping our guests happy.

If you enjoy talking to people, are great at staying organized, and want to grow in the automotive industry, we want to speak with you!

We offer:

• Full-time, 5-day work week with rotating Saturdays
• Pay starting at $16 per hour based on experience
• Performance Bonuses
• Factory Incentives and Spiff Programs
• Paid Training
• Medical, Dental, and Vision Benefits
• Paid Vacation, Holidays, and Sick Time
• 401(k) with Company Match
• Promotions from Within! Excellent Advancement Opportunity!
• A Professional and Respectful Work Environment
  
  
  

Responsibilities - Service BDC Representative:

• Answer inbound service calls and set up vehicle service appointments
• Make outbound calls (including cold calls) to schedule customers for routine maintenance, recalls, or recommended service from a previous visit.
• Support both our dealership and mobile service teams by scheduling efficiently and communicating clearly
• Provide excellent customer service and follow up with customers to ensure satisfaction
• Build relationships with guests to encourage repeat business
• Log customer interactions and appointment activity in the CRM system
• Assist with other duties as needed
  
  
  

Requirements - Service BDC Representative:

• This is an onsite position
• Experience in customer service, hospitality, retail, or sales (automotive experience is a plus but not required)
• Comfortable making outbound calls and initiating conversations
• Strong communication and relationship-building skills
• Able to multitask and follow up with accuracy
• Must be skilled with Computer Data Entry and Microsoft Word & Excel
• Valid driver's license and clean driving record

As part of the respected Corwin Automotive Group, we offer a team-first culture, long-term career growth, and a supportive work environment. We’re not just looking for someone to answer phones - we’re looking for someone who helps create lasting relationships with our customers.

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.