Sales and Marketing Associate

Taylor Made Connections, a sales and business consulting firm, seeks a Sales and Marketing Associate in Merrillville to drive Frontier. The Sales and Marketing Associate will promote Frontier’s residential services, such as high-speed internet, wireless devices, and cell phone plans, through targeted marketing and sales initiatives.

As a Sales and Marketing Associate, you will be instrumental in shaping the market's perception of Frontier's residential brand. Through strategic communication, the Sales and Marketing Associate will drive demand for our core offerings, including high-speed internet and comprehensive wireless packages, aligning customer benefits with corporate growth objectives.

Role Requirements for a Sales and Marketing Associate

• Communicate Frontier’s wireless, internet, and bundled solutions with clarity and enthusiasm, guiding confident product selection.
• Coordinate eligibility checks, documentation, and activation timelines to deliver smooth onboarding across all service tiers.
• Maintain CRM systems with accurate records of service milestones, customer preferences, and engagement activity to support retention.
• Manage scheduling, campaign tracking, and service delivery workflows to ensure timely activation of residential accounts.
• Respond to customer inquiries with urgency and professionalism using digital tools, resolving service issues in real time.
• Collaborate with internal teams to troubleshoot account challenges, align messaging, and recommend tailored service upgrades.