Family Care office seeks Receptionist

JOB DESCRIPTION

Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:30 p.m. with a 1 hour unpaid lunch.

Summary 
Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for patient check ins and check outs, answering patient questions, insurance verification, document scanning, scheduling patient appointments, document coordination with other physician offices, as well as additional clerical duties.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    Ability to multi-task and attention to details is a requirement.

2.    Greets and directs patients as well as discharges patients and provides instructions.

3.    Takes and retrieves messages for various personnel.

4.    Provides callers with information such as company address, directions, insurance related questions, fax numbers, company website and other related information and policy matters.

5.    Creates and edits patient files

6.    Assists in the retrieval of medical information for staff members and outside offices.

7.    Assists with other related clerical duties such as photocopying, faxing, filing and collating.

8.    Contacting patients to clarify orders, relay physician directions, provide test results ect.

9.    Maintaining the confidentiality of patient records and patient information.

10.  Maintains and organizes their work area for efficiency.

Competencies

1.    Organization and multi-tasking is a requirement.

2.    Communication Proficiency.

3.    Collaboration Skills.

4.    Ability to focus and document actions

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a multi-employee professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. 

Preferred Education and Experience

Experience working in a fast paced office setting is a requirement

High School Diploma or greater