Rental Shop Technician

Description:

 

JOB SUMMARY

• Promote an atmosphere of goodwill and accountability between the company and the customer. Act in a professional manner and provide a superior level of customer service.
• Perform shop repairs and maintenance as assigned by the Rental Manager.
• Meet or exceed quoted times for scheduled repairs.
• Meet the repair deadlines as set by rental.
• Expertly analyze and diagnose equipment problems and breakdowns. Recommend the correct service and repair actions to resolve equipment performance issues.
• Make appropriate equipment repairs or modifications.
• Work on rental, used, and new as directed.
• Embody the company VMV daily.
• Keep shop clean. This includes inside and outside.
• Keep shop safe. This includes inside and outside.
• Report any issues with cleanliness or safety with other departmental personnel to management.
• Maintain a clean, hazard free and safe work area including your company vehicle if assigned and customer facilities.
• Adhere to all OSHA, company and customer safety procedures.
• Maintain positive customer relations through professional interactions with customers.
• Follow all company operating and process procedures.
• Attend formal training as scheduled and directed by your supervisor.
• Accurately and neatly document each shop repair, providing the necessary paperwork.
• Maintain serviceability and accountability of all company equipment.

Requirements:

 

REQUIREMENTS:

• Knowledge of electrical and industrial battery charger repair is a plus.
• High school diploma or equivalent with three or more years of mechanical, electrical and hydraulic experience in the forklift or equipment repair industry.
• Effectively communicate with customers, co-workers and management.
• Ability to understand necessary service and training manuals and schematics
• Can safely operate power tools, lifts, hoists, hydraulic jacks and overhead cranes.

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