District Leader

To be a team member at Dobbs Tire and Auto you must be dedicated to supporting the company’s mission, vision, and values.

OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.

POSITION TITLE: District Leader

CLASSIFICATION: Exempt

POSITION OVERVIEW:

Dobbs Tire and Auto Centers was founded in 1976 as a family-owned complete auto care solution in South St. Louis, Missouri. The Dobbs brand has experienced significant growth, expanding to over 100 locations across Missouri, Illinois, Texas and Ohio with future growth goals to over 200 stores by 2027. Along with offering a full selection of quality tire brands, all locations provide comprehensive automotive services, from routine maintenance to complex diagnostics and engine repairs. Our investment in training, development, safety and wellbeing ensures our team members provide quality service to our customers each and every time. Our company culture extends beyond the shop, we actively support local organizations and charities in the communities where we live and work.

Dobbs Tire and Auto is seeking a District Leader to provide Senior level leadership to multiple retail automotive stores within an operational district. The District Leader ensures operational excellence, financial success, and outstanding customer service throughout all the Stores they oversee. This role has full P&L responsibility ensuring store sales, service goals, quality, safety and customer excellence is met. The ideal candidate will have extensive experience successfully leading operations within a multi- store environment, be an effective leader of people, have a strong background in retail sales and customer satisfaction with a strong work ethic and drive to ensure results.

ROLES AND RESPONSIBILITIES:

• Provides effective leadership to multiple retail stores ensuring P&L achievement, strong customer satisfaction, employee staffing and engagement, and performance results while upholding company values and standards
• Is the direct leader of Store Management teams including staffing, recruiting, training, coaching, and performance management across all district locations.
• Set and monitor sales goals and KPIs, supporting Store Managers in driving revenue, profitability, and customer retention.
• Recruit, train, and retain high-performing teams across all locations
• Conduct regular on-site audits and operational reviews to ensure compliance, quality, and continuous improvement.
• Communicate regularly with Store Managers to review progress, address challenges, and implement performance action plans.
• Ensure adherence to company policies, procedures, and safety standards at every store.
• Maintain high standards for store cleanliness, organization, and inventory management.

• Analyze financial and operational data to identify trends and implement improvement plans for underperforming stores.
• Ensure consistent delivery of exceptional customer service and resolve escalated concerns promptly.
• Utilizing reports and analytics, reviews and creates store performance opportunities and action plans to SR Leadership
• Promote a culture of compliance, accountability, safety, and operational excellence throughout the district.

SUCCESS FACTORS:

• A strong belief in safety- Being Safe 100% of the time is the expectation
• Alignment with company mission, vision, and values
• Strong work ethic with a commitment to results
• Strong team player with the ability to adapt to diverse team members
• Ability to perform in a fast paced/high volume environment
• Excellent verbal and written communication skills
• A high level of time management, accountability, and prioritization skills
• Ability to be organized, problem solve, and be solution oriented
• Self-motivated, goal-oriented, and driven to accomplish department goals
• Strong critical thinker with a high level of attention to detail
• Highly-customer centric and master relationship builder
• Proficient in Microsoft Office (Outlook, Teams, Etc.)
• Proficient in Point of Sales systems (VAST) strongly preferred

WORK ENVIRONMENT:

• Frequent exposure to varying temperatures due to the nature of the work and shop conditions.
• Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).

EXPERIENCE AND EDUCATION:

• 7+years’ experience in the retail automotive repair industry with a proven track record of achieving sales growth, performance goals, and operational efficiency
• Strong technical acumen of automotive repair standards, tools, processes, etc.
• Valid Drivers’ License Required

Dobbs Tire and Auto Centers is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.