Remote Tax Customer Support (Independent Contractor)

🎄Get ahead of holiday spending—secure your flexible tax support opportunity with Liveops now and start earning in the new year. ✨

As the new year approaches, many people look for ways to balance out holiday spending. Liveops is contracting independent tax customer support agents to assist users of a leading tax software program during its busiest season. Don't worry - no tax preparation experience is needed. 

This is a flexible, remote opportunity perfect for anyone wanting to stack extra income on their own schedule. 

Why This Makes a Great Side Hustle 

• 💰 Competitive earning potential: Earn up to ~$20/hr* (based on talk time, performance, and call volume).
• 🗓️ Flexible scheduling: 100% self-scheduled. Commit in 30-minute blocks.
• 🎁 Seasonal boost: A practical way to generate income after the holidays or start the new year strong.
• 🗞️ Certification: We will provide the tools and information needed to succeed in this role.
• 🏡 Community Support: Fully remote position backed by a supportive community and 20+ years of Liveops experience, so you are never truly alone.
• 🎯 Incentive: $250 incentive for new agents who meet performance metrics through Tax Day. 

What You’ll Do 

• Provide customer support over the phone for tax software users by answering questions, solving issues, and delivering friendly, knowledgeable support.
• Navigate multiple systems and document interactions with accuracy.
• Choose the hours you want to commit — mornings, evenings, weekends…whatever fits your life. 

Requirements 

• Experience handling inbound/outbound customer calls providing customer service.
• Strong computer, multitasking, and communication skills.
• A quiet, distraction-free home office with the required equipment (Windows 11 PC, wired internet, dual monitors, USB headset).
• Willingness to commit at least 80 blocks/month January–April. 

Preferred 

• Availability on April 14–15 (high-volume days).
• Comfortable using video/screen-sharing tools.
• Prior product support or call center experience is a plus. 

Where You Can Contract 

Available in most U.S. states (AL, AZ, FL, GA, IN, MI, MN, MO, NC, OH, SC, TN, TX, VA, etc.). Check our website for eligibility requirements. 

Interested in a flexible, remote opportunity to earn extra income this season? Reserve your spot today! 

 *Earnings vary based on performance, program and time committed, and therefore are not guaranteed

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older
• Access to personal devices for work: computer
• Able to work from home

Preferred qualifications:

• Access to personal devices for work: smartphone - any type