Outreach and Intake Coordinator (Law Firm)

Outreach and Intake Coordinator

Procyk Law Group – Bethlehem, Pennsylvania

In-Office/Hybrid (1 day remote) | 9:00 AM – 5:30 PM, occasionally later

About Us:

At Procyk Law Group, we’re a small, mission-driven team helping clients plan for what happens in the event of death or disability. We value competence, integrity, and heart-centered service, and we’re looking for an Outreach and Intake Coordinator who thrives in a collaborative, professional, and supportive environment. You’ll join a team that values predictability without chaos, continuous learning, and growth opportunities—all while working with modern tools designed to make your job easier.

What You’ll Do:

As our Outreach and Intake Coordinator, you will be the first point of contact for prospective clients and a key driver in our community outreach initiatives. Your responsibilities include:

• Managing client intake efficiently and warmly, ensuring a smooth onboarding experience.
• Coordinating and supporting outreach initiatives, events, and educational campaigns.
• Maintaining and utilizing our CRM and tech tools to track contacts, appointments, and outreach efforts.
• Assisting with marketing and sales-related activities, including email campaigns and follow-ups.
• Troubleshooting minor technology issues and contributing to continuous improvement of our tech stack.
• Supporting the team with cross-training tasks as needed, stepping in where your help can make the biggest impact.

What We’re Looking For:

Non-negotiable qualities for success:

• People skills: Outgoing, energetic, and personable; enjoys interacting with diverse individuals.
• Flexible and adaptable: Willing to cross-train and take on a variety of responsibilities.
• Tech-savvy: Comfortable using CRM software and other business tools, excited to troubleshoot and optimize workflows.
• Experience: 2–3 years of marketing, sales, or outreach experience
• Self-starter: Empowered problem solver who knows when to ask for help.
• Good judgment and communication: Open, proactive, and collaborative.

Core Values We Live By:

• Competence & Integrity: Confidentiality and professionalism in all client interactions.
• Heart-Centered: Caring, relational, and committed to helping others.
• Proactive Communication: Open and solution-oriented discussions through challenges.
• Continuous Learning & Improvement: Always looking for ways to grow personally and professionally.
• Community Inclusion: Educating and engaging various sectors of the public.

Why You’ll Love Working Here:

• Starting salary: $40,000/year (commensurate with experience; potential for higher base salary).
• Bonuses: Yes – based on firm target achievements (details coming soon).
• Time Off: 15 days PTO + paid holidays.
• Perks: Parking fees covered, career development opportunities, mentorship, and an inclusive, calm work environment.
• Growth Opportunity: Be part of a small team planning for big growth—you’ll have the chance to grow with us.
• Tools & Technology: Empowerment through modern tech to help you succeed.



Join Us:

If you’re ready to work with a heart-centered, energetic, and proactive team, thrive in a collaborative and growth-oriented environment, and make a meaningful impact in the community, we want to hear from you!