Quality Manager

Quality Manager provides leadership for all quality related activities, assuring the products meet standards, customer services as well as HRC’s required ISO 9001 certification and compliance. Quality Manager leads an on-going culture of quality, learning and teamwork, geared specifically to the needs of customers and HRC’s long-term business sustainability.

Essential Job Duties/Functions (Not all inclusive)

• Owns Quality Policy, Scope of QMS and Management review to support ISO 9001
• Implementing methods to inspect, test and evaluate products and production equipment.
• Ensuring products adhere to quality standards
• Preparing reports by collecting, analyzing and summarizing data
• Analyze proper operating protocol and performance to ensure Quality Manual and ISO9001 standards
• Oversees calibration & maintenance, traceability and monitoring & measurement process
• Leads corrective action and Process improvements
• Provides customer communication, satisfaction and support.
• Internal audit; External/Customer audit(s); Supplier Quality management
• Identify Risks and Opportunities as well as Resources needed
• Manages Document control & revisions
• Leads Change management, Non-conformance and Release of product
• Coordinate with engineering and operations to develop optimal quality requirements.

Education (degrees, licenses, certifications, etc.)

• B.S. degree in engineering, statistics or related field.
• Preferred Six Sigma black belt certification

Work Experience (years, job type, industry, etc.)

• Minimum of 5 years’ experience in an ISO 9001 regulated Quality/Manufacturing Engineering management position in a manufacturing environment.

Required & Preferred Skills and Competencies

• Must have strong leadership skills as demonstrated by effective communication, dedication to process improvement and team development in support of quality control & ISO 9001.
• Strong understanding of analytical methods (Six sigma) and lean manufacturing practices.
• Demonstrates attention to detail and desire to learn.
• Gathers and analyzes information skillfully.
• Effective communication skills with the ability to communicate with all levels of the organization and work collaboratively with cross-functional teams.
• Proficient on MS Office, Visio, Minitab or similar SPC software
• Innovative and creative with a continuous improvement mindset.
• Experience in leading teams to improvement.