Supervisor, IRL

Joining The American Red Cross is like nothing else -it'sas much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measuredinpeople helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good,you'llhave mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing missionthat'sbigger than all of us. As you care for others,you'recared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

As an IRL supervisor you willbe Responsible forthe daily operations of assigned reference laboratory,supervise staff performing basic and advanced test procedures and interpreting complex test results todeterminedonor/recipient compatibility.Advise technologists in resolving compatibility problems, providing reference and consultation services to hospitals and transfusion facilities and in supplying antigen-negative units to transfusion recipients. Provide complex reference and consultation services to hospitals and transfusion services. Demonstrate excellent customer service, interpersonal skills, and positive professional image.

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities:

• Consult and communicate with the staff of hospitals and transfusion facilities to resolve serological problems and supply antigen-negative or special units to transfusion recipients.

• Responsible for the supervision of the laboratory staff including, but not limited to, hiring, training, coaching,evaluatingand disciplining to ensure a well-qualified team and to enhance operational success.

• In conjunction with the Medical Director, provide guidance to ensureappropriate patientcare.

• Assure quality and adequacy of testing, reference and consultation services aremaintained.

• May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, asappropriate tostate and federal regulations. Recognize testing irregularities,identifythe cause,determinethesolutionand resolve the problem.

• Perform,reviewand approve quality control on products, reagents, and equipment and validations.

• Know and oversee compliance of applicable federal,stateand local policies, procedures, laws and regulationspertaining toblood banking and safety. Adhere to quality assurance procedures and good manufacturing practices.

• May manage budgetary information for the department and provide approval forreagentand supply purchases.

• Perform record review,trainingand competency assessments. Participate in concern and problem management.Participate in external and internal inspections/audits and corrective actions.

• Perform other relateddutiesas necessary.

Standard Schedule:Day Shift, Monday - Friday, 7A-3:30P, 8A-4:30P

Pay Information:DOE (Pay is negotiable, based on overall experience & qualifications). Possible on-call rotations.

WHAT YOU NEED TO SUCCEED:

• Bachelor's degree in a biological or related field and SBB (ASCP) equivalentrequired. Statelicensemay berequiredwhere applicable.

• Minimum 5 years of high complexity blood bank testing experience or equivalent combination of education and related experiencerequired.

• Oneyear of management experience or training.

• Skills & Abilities: Good written and verbal skills to communicate effectively with internal and external customers. Must be able to work independently anddemonstrateindependent problem-solving skills. Proven leadership and supervision skills with a focus on customers, teamwork and collaboration ensure customer satisfaction and maximize internal/external relationships

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to dogreat work. Our comprehensive package includes:

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at15 daysa year; based on type of job and tenure

• Holidays: 11 paid holidayscomprisedof six core holidays and five floating holidays

• 401K with up to 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition