Universal Banker - Quakertown Branch

Merck Sharp & Dohme Federal Credit Union (MSDFCU) is one of the largest credit unions in PA, proudly serving members since 1950. We’re a not-for-profit financial institution focused on providing great rates, personalized service, and a positive experience for our members.

We’re looking for a Universal Banker to join our Quakertown team. This role provides both Teller and Member Service support, builds relationships with members, and helps them find the financial solutions that best meet their needs.

• Provide prompt, friendly, accurate service to members

• Perform teller transactions and handle cash accurately

• Open new accounts and service existing accounts

• Identify member needs and recommend appropriate products

• Educate members on digital banking tools

• Originate and process consumer loans (personal, auto, home equity)

• Review applications and credit reports; conduct loan closings

• Resolve member concerns and ensure follow-through

• Support IRA and certificate transactions

• Assist with daily branch operations and security procedures

• Meet branch service and referral goals

• Travel to other MSDFCU locations as needed

• 2+ years of experience in banking, credit unions, or financial services

• Strong cash-handling skills

• Comfort with sales, referrals, and building member relationships

• Excellent communication and problem-solving skills

• Computer proficiency (Windows environment)

• Attention to detail and strong math aptitude

• Ability to meet SAFE Act registration requirements

• Stable hours (no late nights)

• Supportive, team-oriented environment

• Opportunities for growth

• Community-focused mission and member-first culture

• Competitive pay and strong benefits package

Come be part of a team that makes a real difference in the lives of our members and community. Apply today!