Compliance Manager

This Jobot Job is hosted by: Merwan Zattam
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Salary: $120,000 - $145,000 per year

A bit about us:

We are a trusted leader in debt-resolution technology, providing robust tools and secure payment solutions designed to empower individuals and streamline operations for businesses. We simplify the path to financial progress: for consumers, helping manage payments and track their journey toward financial freedom; for our clients, offering an all-in-one platform with automation and real-time insights to drive operational efficiency.

With more than 15 years of industry experience, our suite of powerful products supports millions in settling debt effectively and efficiently. Our platform was built to move both consumers and businesses ahead — smarter, faster, and with confidence.

We’re more than just a technology provider: we’re your partner in building resilient, scalable systems that integrate across platforms and adapt to evolving financial landscapes. We collaborate seamlessly with global teams, adhere to rigorous standards of code quality and data security, and continuously evolve through innovation and best practices.

Why join us?

Health insurance
Vision insurance
Dental insurance
Life insurance
401(k) retirement plan
PTO

Job Details

About the Role

The Compliance Manager is responsible for building, implementing, and maintaining a comprehensive compliance framework across a SaaS/PaaS and payment-processing environment. This role ensures ongoing adherence to federal and state regulations governing financial data, consumer privacy, security, and payment transactions while overseeing corporate compliance programs such as SOC 1/SOC 2, GLBA, PCI-DSS, NACHA, and related data protection standards.

The ideal candidate blends regulatory expertise with strong technical understanding and audit experience, effectively bridging business, legal, engineering, and operational teams to ensure compliance requirements are fully embedded throughout the organization.

Responsibilities
Regulatory & Corporate Compliance
Oversee compliance with TSR, GLBA, UDAAP, FTC/CFPB, BSA/AML, and state-level financial services regulations.
Lead pre-audit planning for external audits (SOC, ACH, AML), including readiness assessments, control mapping, evidence gathering, and remediation support.
Ensure adherence to PCI-DSS, NACHA, ISO 27001, and NIST CSF/RMF standards for payment and data environments.
Maintain and enhance the Compliance Management System (CMS), including policy updates, control inventories, and risk documentation.
Coordinate regulatory and compliance due diligence for new products, vendors, and strategic partnerships.
Serve as a liaison for internal and external auditors, bank partners, and regulatory examiners.
Follow organizational Information Security Policies and safeguard confidentiality, integrity, and privacy of information assets.

Audit Management (Internal & External)
Plan, lead, and execute internal audits to assess controls across business operations and IT systems.
Develop annual internal audit plans aligned with risk assessments and compliance objectives.
Review and support external audit plans for SOC, PCI DSS, financial, and regulatory audits to ensure readiness and efficient evidence collection.
Track, validate, and document remediation activities for all audit findings.
Coordinate walkthroughs and control testing sessions with engineering, security, and finance teams.

Technical Compliance & Information Security
Partner with Engineering, Security, and Development teams to align controls with SOC 2 Trust Principles, NIST CSF/RMF, and CIS v8.
Support compliance across cloud environments (AWS, GCP, private cloud) and ensure audit and privacy standards are consistently met.
Contribute to business continuity/disaster recovery, change management, and operational governance activities from a compliance perspective.
Oversee vendor risk management, including SOC report review and due diligence.

Operational Oversight
Maintain control testing schedules, evidence repositories, and audit logs to support ongoing audit-readiness.
Contribute to compliance risk assessments, identify emerging risks, and coordinate mitigation activities.
Oversee organization-wide compliance training and monitor completion.
Develop and manage compliance dashboards and reporting to highlight key metrics and findings.

Qualifications
Bachelor’s degree.
5–7 years of experience in compliance, audit, or risk management within FinTech, SaaS/PaaS, or payment-processing industries.
Minimum of 3 years in a managerial or team lead capacity within a compliance function.
Proven experience leading internal and external audits, including SOC 1/SOC 2, PCI-DSS, ACH, BSA/AML, or similar frameworks.
Strong understanding of federal and state financial services regulations and industry standards related to data protection and payment processing (e.g., AML, Regulation E, TSR, UDAAP, OFAC).
Knowledge of cloud security principles, access management (SSO/MFA), and privacy compliance.
Familiarity with ISO 27001, NIST 800-53, CIS Controls, GDPR/CCPA, and other data-protection frameworks.

Preferred Qualifications
Bachelor’s degree in Law, Accounting, Information Systems, Finance, or Business Administration.
Strong understanding of risk-based compliance frameworks.
Deep knowledge of audit methodologies, control design, and evidence validation.
Excellent collaboration and communication skills across technical and business teams.
Ability to present complex compliance or technical information to senior leadership.
Highly organized, self-driven, and capable of managing multiple concurrent initiatives and small teams.

Compensation
Salary range: $120,000 – $145,000, depending on experience and location.
Full-time, benefits-eligible.

Work Environment
Hybrid role requiring two days per week onsite for candidates in the Chicagoland area.
Fully remote candidates will be considered for the right qualifications.
Reports to: Director of Compliance.
Location: Schaumburg, IL or Remote.

Equal Opportunity Statement

This organization is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. The company is committed to fostering a diverse and inclusive workplace and provides reasonable accommodations for qualified individuals with disabilities.

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