Optometric Technician

We are currently seeking an Optometric Technician to support our optometrists and deliver exceptional patient care in a community-focused setting.

The Optometric Technician (Optometry Tech) plays a critical role in supporting optometrists and ensuring smooth, efficient clinical operations within the eye care practice. Optometry Techs prepare exam rooms, review patient records, conduct preliminary testing, assist with procedures, and help patients feel at ease throughout their visit.

Technicians perform tasks such as visual acuity testing, tonometry, retinal imaging, and documenting clinical information in the EHR. They also assist with contact lens instruction, support eyewear selection and ordering, and ensure all equipment and exam areas remain clean, stocked, and compliant with safety protocols.

Success in this role requires strong interpersonal skills, attention to detail, professionalism, and the ability to work collaboratively in a fast-paced clinical environment while maintaining compliance with HIPAA, OSHA, and JPCHC standards.

(include but are not limited to the following)

• Conduct preliminary eye tests: obtain medical and vision history, perform visual acuity screening, and accurately document patient concerns.

• Perform diagnostic testing as directed, including visual fields, retinal imaging, corneal topography, and tonometry.

• Prepare patients for examinations, explain procedures, and ensure a comfortable, supportive experience.

• Administer eye drops and medications per optometrist instruction.

• Assist with contact lens fittings, including patient education on insertion, removal, and lens care.

• Clean, disinfect, calibrate, and properly shut down optometric equipment.

• Maintain accurate, timely documentation in the electronic health record (EHR).

• Educate patients on eye care, eyewear use, and basic vision health questions.

• Support administrative tasks such as appointment scheduling, verifying insurance, and managing patient records.

• Maintain a clean, sterile exam environment and ensure clinic areas are stocked and organized.

• Collaborate with optometrists and staff to support efficient patient flow and high-quality care.

• Maintain appropriate patient volume on the doctor's schedule.

• Verify insurance benefits and eligibility for exams and eyewear.

• Learn and correctly apply frame and lens selection guidelines, including sliding fee scales and insurance requirements.

• Order and dispense eyewear and maintain an organized optical area.

• Accurately collect payments and process billing for exams and optical services.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made.

Education and Experience

• Basic Life Support (BLS) certification required (or obtained within 90 days of hire).

• Prior experience in an optometry or ophthalmology practice preferred; on-the-job training may be provided.

• Basic knowledge of eye anatomy, vision testing procedures, and optical terminology preferred.

• Proficiency with optometric instruments and electronic health record systems.

• Familiarity with HIPAA, OSHA, and general healthcare compliance standards.

• Strong interpersonal, communication, and customer service skills with a patient-centered approach.

• Detail-oriented with strong organizational and multitasking abilities.