Operations Analyst

Job Title: Business Operations Analyst

Location: On Site - San Francisco, California (94121)

Salary: $76,666-$100,000

Skills: Business Ops Automation, SQL, Report Building, AI Chat, Automate, Technology Industry, start-up

About the Technology Company / The Opportunity:

Are you a proactive Business Ops Analyst eager to drive impactful change in the fast-evolving technology sector? Our client, a forward-thinking start-up in the Technology industry, offers the opportunity to analyze complex business processes and champion automation initiatives. This San Francisco-based role provides the chance to collaborate across insurance, payroll, and private equity domains, leveraging cutting-edge tools and platforms to build reliable solutions that drive business performance.

This role puts you at the center of scaling internal systems, streamlining processes, and leveraging AI to build smart workflows. You’ll have the opportunity to design automations, generate insights through data, and directly influence how the business operates — all while collaborating with a forward-thinking leadership team.

Responsibilities:

• Oversee day-to-day business operations and identify opportunities for optimization
• Build automations and workflows using n8n and other no/low-code tools
• Create and maintain reports and data pipelines using SQL
• Implement AI tools (e.g., ChatGPT, Claude) to enhance processes and internal systems
• Collaborate with leadership to identify operational bottlenecks and design solutions
• Serve as a key liaison between operations, engineering, and strategy teams

Must-Have Skills:

• Demonstrated experience as a Business Analyst within the technology sector.
• Strong proficiency in SQL for data analysis and reporting.
• Hands-on experience with automation tools and technology platforms.
• Ability to design, build, and optimize business reports and workflows.
• Expertise in insurance, payroll, or private equity processes.

Nice-to-Have Skills:

• Familiarity with insurtech solutions and industry compliance standards.
• Knowledge of advanced AI platforms such as Claude and ChatGPT.
• Exposure to Private Equity operational frameworks.
• Experience implementing automation in cross-functional teams.
• Strong communication skills for stakeholder presentations and change management.