Service Coordinator

Lighting Maintenance Inc. (LMI)

Lighting Maintenance Inc. is a fast-growing, multi-state electrical and lighting contractor executing high-impact work across the Mid-Atlantic. Our Norfolk division is expanding, and we’re looking to bring on a Service Coordinator who thrives in a fast-paced environment, communicates like a pro, and understands that supporting the team is the whole mission.

This role is central to keeping our service operation running smoothly. If you like juggling schedules, keeping customers informed, and making sure the office doesn’t descend into chaos, this is your moment.

Key Responsibilities

• Coordinate daily service schedules and dispatch crews efficiently
• Handle routine customer calls with professionalism and clarity
• Complete billing and invoicing tasks accurately and on time
• Support basic office management, including documentation and workflow organization
• Track work orders, materials, and project status
• Assist the Service Manager with reporting, follow-ups, and operational support
• Perform additional duties as needed to keep the wheels turning

What We’re Looking For

• Strong organizational and multitasking skills
• Professional communication (written and verbal)
• Comfort working in a busy construction/service environment
• Dependability and follow-through
• Ability to collaborate with field crews, managers, and customers
• A mindset focused on continuous improvement and accountability
• Team players only. Lone wolves, drama magnets, and finger-pointers need not apply.

Why Join LMI?

• Competitive pay
• Growth opportunities in a company that’s scaling fast
• Supportive team environment
• A culture grounded in safety, performance, and doing things the right way

If you’re ready to step into a role where your work directly impacts operational success, we want to hear from you. Apply today and help us keep Norfolk running strong.