Director of Operations- Biomedical & Cleanroom Testing and Validation

Company Snapshot

Winergy is a specialized testing and certification firm focused on the performance validation of clean rooms, compounding equipment, and laboratory containment environments. With technicians deployed nationwide and clients across nearly every state and multiple international locations, Winergy ensures critical environments meet the highest standards of safety, performance, and regulatory compliance.

Position Overview

The Director of Operations will lead the execution, quality, and delivery of Winergy’s environmental testing and certification services. This operational leader will build scalable systems, drive process discipline, enhance technician performance, and ensure consistent, high-quality service delivery across healthcare, life sciences, research, and industrial clients. The role is central to strengthening operational infrastructure and supporting the company’s continued growth.

Location / Reporting

• Company based in Fort Wayne, IN with offices in Chicago, Orlando, and Dallas. Preference for Chicago-based candidates; open to fully remote.
• Reports to: President
• Manages: Field Technicians, Scheduling, Quality Assurance, and Logistics Teams

Key Responsibilities

• Oversee nationwide service operations for testing, certification, and validation projects
• Build and refine standardized operating procedures and quality frameworks across all service lines
• Manage scheduling, logistics, and resource deployment for multi-state technician teams
• Ensure adherence to ISO, NSF, USP <797>/<800>, ANSI/ASHRAE, CDC, and other applicable regulatory standards
• Track and optimize performance through KPIs related to quality, efficiency, customer satisfaction, and profitability
• Partner closely with sales, technical, and administrative teams to align operational capacity with client needs
• Lead technician onboarding, training, certification, and continuing development
• Oversee equipment calibration, maintenance schedules, and vendor relationships
• Drive continuous improvement initiatives to reduce operational friction and enhance consistency
• Build scalable documentation systems, internal communication channels, and reporting structures

Qualifications & Skills

• 7+ years of operations or service delivery experience in a technical or regulated industry (cleanroom certification, HVAC, laboratory services, pharmaceutical, etc.)
• 3+ years of operations leadership experience
• Demonstrated success managing distributed technical teams
• Strong understanding of quality systems, safety protocols, and regulatory compliance
• Excellent process design, organizational, and problem‐solving capabilities
• Strong communication and cross‐functional collaboration skills
• Proficiency with scheduling, CRM, and workflow management platforms (e.g., ServiceTitan, Salesforce)
• Willingness to travel as needed

Preferred Qualifications

• Technical or scientific background (engineering, industrial hygiene, microbiology, or related)
• Experience in testing, balancing, or certification of controlled environments
• Lean Six Sigma, PMP, or similar credentials
• MBA or advanced management degree

Compensation & Benefits

• Competitive base salary with performance-based bonus
• Medical, dental, and retirement benefits
• Travel allowance and expense reimbursement
• Professional development and certification support
• Flexible or remote work options

Why Join Winergy

• Lead and mature a core operational function within a high‐growth, niche technical services sector
• Entrepreneurial, collaborative culture with meaningful ownership and influence
• Expanding demand across hospitals, universities, and research laboratories
• Work with a highly skilled, mission‐driven team committed to quality, safety, and innovation