Auto service Writer Advisor

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Training & development
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Vision insurance

Description of the Role:
Were looking for an experienced, enthusiastic Service Writer / Advisor whos passionate about
customer satisfaction, performance, and teamwork.
If you love helping people, understand auto repair, and thrive in a fast-paced, KPI-driven environment
we want you on our team!

Responsibilities:
Greet and assist customers with professionalism and enthusiasm

Write accurate repair orders and communicate clearly with technicians

Track and improve KPIs (sales goals, labor hours, closing rates, CSI)

Educate customers on maintenance and repair recommendations

Ensure every customer leaves confident, informed, and satisfied

Requirements:
2+ years of experience as a Service Writer / Advisor


Strong customer service, communication, and sales skills

Working knowledge of automotive maintenance and repair

Bilingual (English/Spanish) is a strong plus

Dynamic, motivated, and hospitality-driven personality