Medical Assistant - Family Practice

Medical Assistant (MA) – Family Practice

Location: Tampa, Florida

Organization: Tampa Family Health Centers (TFHC)

About Tampa Family Health Centers

At Tampa Family Health Centers, healthcare is more than a service—it’s our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care.

Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community.

Position Summary

We are seeking a Medical Assistant (MA) – Family Practice to join our care team. This role performs both administrative and clinical duties for patients in family practice services, supporting organizational quality and patient-centered care. Medical Assistants at TFHC embody our core values of quality, respect, integrity, partnership, and compassion in all activities and decisions, while ensuring compliance with HIPAA, OSHA, and accreditation standards.

Essential Responsibilities

• Document patient information accurately and timely in the Electronic Health Record (EHR)

• Complete intake interviews for new and returning patients

• Participate in daily huddles and pre-visit preparation, ensuring culturally and linguistically appropriate services

• Prepare patients for medical exams; assist providers during exams as requested

• Address barriers to care when patients have not met treatment goals

• Process and route tasks appropriately in a timely manner

• Administer vaccines at the direction of a provider

• Perform screening tests, draw blood safely and accurately, and complete standing orders

• Schedule follow-up appointments based on protocol and patient needs; follow up with patients to ensure compliance

• Clean and stock exam rooms; disinfect treatment and lab surfaces daily; manage biohazard waste appropriately

• Support TFHC’s Mission, Vision, and Values in all patient interactions

• Mentor new and existing care team members; build rapport across the organization

• Adhere to HIPAA, OSHA, accreditation agency, and TFHC rules and regulations

• Perform other duties as assigned by supervisor

Qualifications

• High school diploma or equivalent required

• Graduate of an accredited Medical Assistant program with certification

• Minimum of 6 months’ experience in a Medical Assistant role, or currently enrolled in a physician assistant, nursing, or EMT program

• Current BLS certification

Skills & Abilities

• New graduates welcomed

• Ability to navigate and enter data into an EHR

• Proficiency in Microsoft Word and Excel

• Basic knowledge of medical terminology and procedures

• Mathematical proficiency

• Ability to multi-task in a fast-paced environment

• Strong written and oral communication skills

Benefits & Rewards

TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees):

• Medical, Dental, and Vision Insurance

• Life and Disability Insurance

• Generous PTO and 7 paid company holidays

• 401(k) program with employer contribution after one year

• Employee discount program for tickets, movies, travel, and other entertainment options

Why Join TFHC?

At TFHC, you’ll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay.

Join Us

If you’re ready to embark on a career journey that’s more than just a job, apply today and help us deliver exceptional family practice care at Tampa Family Health Centers.