Network Operations Engineer

Nex-Tech is seeking a highly skilled, detail-driven Network Operations Engineer with deep Metaswitch or Class 4/5 switching expertise. This role is ideal for someone who thrives in complex voice environments—configuring, maintaining, and optimizing switching platforms that keep our customers connected. You’ll take the lead on advanced voice switching operations, while also supporting the design, monitoring, and performance of our Internet, voice, video, and data networks.

What You’ll Do

• Lead configuration, provisioning, testing, and cut-overs for Metaswitch or Class 4/5 switching platforms
• Manage translations, routing, trunking, SS7, SBCs, Hosted PBX, POTS, and switching-related operations
• Design and commission IP-enabled network infrastructures
• Monitor IP, voice, and data network health using industry-standard tools
• Troubleshoot complex issues spanning Internet, voice, video, and data services
• Serve as a technical escalation point for voice, IP, and wireless delivery systems
• Maintain routers, switches, firewalls, servers, and related network equipment

What You Bring

• Advanced, hands-on experience with Metaswitch or Class 4/5 switching — including PBX/Hosted PBX, Session Border Controllers, POTS, and complex switching configurations
• Strong understanding of LAN/WAN networking, TCP/IP, SIP, QoS, MPLS, 802.1Q tagging, and related transport protocols
• Experience working with multi-vendor systems such as Cisco, Extreme, Adtran, Calix, Metaswitch, Polycom, and Yealink
• Proficiency with UNIX, Linux, Windows servers, and tools such as Wireshark, tcpdump, iperf, and network-monitoring systems like Cacti or PRTG
• Ability to provision, troubleshoot, and support switching, routing, trunking, SS7, transport, and distribution systems

Associate degree in Communications Technology, Computer Information Systems, or equivalent experience. Minimum of five years’ experience in LAN/WAN networking, Central Office transport, IP transport, routing, or network design. Knowledge of Linux, SQL, and TCP/IP engineering required. Must possess a valid driver’s license.

We Offer

• Enjoy a 4% flat contribution to your 401(k), regardless of participation
• 401(k) also includes company match up to 6%
• Paid vacation and sick leave, with carry over
• Full coverage health, vision, and dental insurance, with an option for up to $6,000 in health savings contributions.
• Free Nex-Tech internet & discounted services
• Performance based annual merit increase and profit sharing bonus
• Paid maternity leave
• Encouragement and tools for personal growth & more

If you’re excited by technical challenges and ready to contribute your expertise to a growing network, apply with us and take the next step in your career.

Nex-Tech is an equal opportunity provider and employer.