Employee News & Events Coordinator

JOB SUMMARY:

The Employee News and Events Coordinator position is responsible for assisting the Training Department in the coordination and development of employee related tasks such as Employee Appreciation Events, Employee Newsletter, READY Luncheons, Surveys, New Hire Orientation, Scheduling, Data Entry, Training Video Production, Name Tags, and Gift Give Aways. This position will also assist in any training and development activities as assigned. Consistently demonstrate a high level of guest service and represent the Resort in a friendly and professional manner. All duties are to be performed within the guidelines of Saracen Resort’s policies and procedures.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assists in the development and implementation of all Employee related events and activities such as: Employee Appreciation Events, Employee Newsletter, READY Luncheons, Surveys, New Hire Orientation, Scheduling, Data Entry, Training video Production, Name Tags, and Gift Give Aways.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Attend all necessary and required meetings.
• Assist in other duties and projects as assigned.
• Outstanding example of and a credit to Saracen Resort.

QUALIFICATIONS/REQUIREMENTS

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be a minimum of 18 years of age or older upon employment.
• High School diploma or equivalent required.
• Associates degree or 2 years’ related experience required.
• Must have proficient computer skills including Word, Illustrate, Publisher, Photo Shop and Excel.
• Experience with LMS preferred.
• Previous guest service experience required.
• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and guests.
• Must have the ability to deal effectively and interact well with the guests and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

PHYSICAL, MENTAL AND WORK DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Must be physically mobile with reasonable accommodation and be able to maneuver to all areas of the casino.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Adequate manual dexterity to operate office equipment.
  • Light lifting of up to 20 lbs.
  • Must be able to stand, walk, and move through all areas of the casino.
  • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Saracen Casino Resort is an equal opportunity employer.