Billing/ Accounts Receivable Supervisor

EIHAB HUMAN SERVICES, INC

Accounts Receivable Billing Supervisor

Responsibilities:

The Billing/ Accounts Receivable Supervisor is responsible for overseeing the billing team to ensure the accuracy and timeliness of AR and billing. This position works to find areas where EIHAB can add value to the organization by providing support with their billing and ensuring accuracy upon submission and collection of Medicaid claims. OPWDD or DDD, and Non-Profit Experience a must. 

RESPONSBILITIES INCLUDE BUT ARE NOT LIMITED TO

• Process billing and supervise billing team which will include training, mentoring, process improvement and providing guidance with technical and personnel issues
• Oversee billing systems ensuring the highest level of support and customer service is provided to EIHAB's programs
• Provide feedback and encourage learning by team members; create growth opportunities for others, transfer knowledge to others and challenge them to develop their own solutions
• Articulate clear performance goals and provide frequent performance measurement feedback
• Establish priorities, allocate time to maximize benefits, manage team resources to ensure the highest level of productivity and accuracy
• Make clear assignments to team; empower others by extending responsibility and authority; provide timely feedback and follow-up
• Hold staff/team and others accountable for expected quality and accuracy within the billing process
• Pro-actively seek opportunities for continuous improvement within the department and act upon findings to initiate improvements, presenting ideas in a persuasive way to gain support
• Develop action plans with timelines in order to implement strategy; involve others in the process; incorporate best ideas into plan and gain buy-in through effective communication
• Provide the highest level of customer service and support; understand EIHAB's core business and promote a sense of urgency toward business-critical issues
• Make timely decisions with well-developed judgement, while considering alternatives, risks and other critical decision factors
• Monitor daily team workloads and assist as backup when necessary
• Maintain/Create process documents, training material and work instructions as needed
• Perform various data analysis and reporting to include cash sub sequence and year end analysis.
• Assist the technical billings team with feedback and testing for new billing designs
• Support and participate in collaboration activities to promote and implement continuous process improvement which may include working with auditors
• Provides daily/weekly updates to supervisor as needed
• Submit a thorough billing review of all programs on a monthly basis showing compliance with OPWDD and other related state and local regulations
• Perform other related duties as assigned

QUALIFICATIONS

• Bachelor's degree preferred
• In-depth knowledge of governmental accounting, such as OPWDD regulations requirements
• Preferred knowledge of DDD and HCSIS
• Experience with 837 and 835 reports.
• Experience using electronic health records (E.H.R)
• Familiar with Financial and Accounting Resource Guide
• Ability to review and to interpret financial data
• Strong communication, including writing, speaking and active listening
• Must understand financial statements, balance sheets
• Ability to record journal entries as well as do billing exports into accounting platform
• Must have strong knowledge of Microsoft Excel
• Ability to prepare revenue and accounts receivable and collection analysis reports
• Must be able to reconcile accounts receivable accounts
• Five years of experience in accounts receivable and billing
• Five years' progressive experience in financial accounting