Family Support Partner - Community Service Agency

Description:

Under the direction of the Family Support Supervisor, the Family Support and Training Partner is responsible for providing Peer to Peer support- a service that involves a structured, strength-based relationship between a Family Partner and a parent/caregiver. The purpose of this service is to assist the family in improving a youth’s emotional and behavioral needs by strengthening the parent/caregiver capacity to parent the youth. The intention of the service is to improve the youth’s functioning in the community and at home.

Experience as a caregiver of a youth with special needs and preferably a youth with mental health needs required. Bachelor’s Degree in human services related field preferred; Associates degree in human services related field or a minimum of two years experience working with youth/families may be substituted. Bilingual, Bicultural preferred. Spanish preferred or other non-English language capability considered.

Strong relationship-building skills required. Excellent communication and computer skills required. Valid driver’s license, reliable and safe transportation required. Work schedule must accommodate the needs of the participants and program delivery schedule.

In addition to very competitive salaries LUK offers a substantial and unique benefit package found here .

Introduction to LUK, Inc.:

LUK has deep roots in Central Massachusetts. We’re driven by our values and we’re serious about our work. It’s not easy work, but it is rewarding! With Crisis as our middle name (LUK Crisis Center), we are well versed in handling all kinds of issues that may arise. LUK exists to help people thrive – the people we serve and the people who work here. We appreciate creative thinking, uniqueness, and tenacity. We encourage staff to participate in numerous opportunities to grow as an individual and a member of a team, influence others and be influenced, be your best and do your best. We provide individualized services to the people we work with and offer flexibility so that staff can meet responsibilities at work and outside of work. The community is “LUK-y” to have the skills, experience, and talent of our staff!

For more information, please visit our website & social media accounts!

Website | Facebook | Instagram | YouTube | LinkedIn

Requirements:

Purpose:

The CFSS Family Support Partner provides strength-based supports to individuals and their families to support them in the community and to assist with their specialized needs.

Responsibilities Include:

• The Family Partner provides hope, information, encouragement, and one-to-one support to parents/caregivers of children with emotional/behavioral health issues.
• Assist in the creation and maintenance of a positive and collaborative working environment where all employees, enrolled youth and their families feel welcome, supported and comfortable.
• All activities described will be delivered at the CSA offices, in the community, or in the family’s home depending on the preferences of the enrolled youth and family.
• Develop the Strength and Needs document and activity logs as trained in the wrap around process.
• Work to build strong, functional working relationships with the enrolled youth and their families.
• Develop and implement outreach strategies when necessary to enable parents/caregivers of enrolled youth to participate fully in the Wraparound process.
• Assist the Care Coordinator to develop with each youth and family a Care Planning Team composed of family members and their natural supports.
• Serve as a mentor to parents/caregivers to improve their ability to effectively advocate for their youth and navigate the child/family serving human services system.
• Work closely with Care Coordinator, the family, and the Care Planning Team to monitor the Care Plan, and serves as an advocate/liaison for the family when appropriate to access new or different services.
• Participate as appropriate in all meetings, training, evaluations, supervision, quality management, and related activities as directed by the Family Support Supervisor.
• Facilitates and monitors service authorization in collaboration with each family to assure compliance with LUK policies, procedures and annual budget.
• Participate in FCT on-call system.
• Perform other duties as required and necessary.

Knowledge and Experience Required:

• A High School Diploma or equivalent is required
• Lived experience as a parent/primary caregiver of a youth who is/has been involved in the Mental Health System.
• Driving in the community is a requirement of this position; please ensure you have a valid driver’s license and access to a reliable vehicle.
• Knowledge of behavioral health systems and services, DMH, and DCF resources, special education law and services, and other social service resources, and how to access these services
• Bilingual is a plus but not required.

Skills and Abilities:

• Cultural responsiveness and humility
• Strong communication skills
• Computer skills
• Able to work independently and collaboratively on a team
• Driver’s license along with reliable and safe transportation
• Demonstrated ability to develop and maintain therapeutic relationships

How to Apply:
Submit a cover letter and resume sharing your interest and unique qualifications for this position to:

Online: Click “Apply for Job” below, fill out demographic information, and attach your résumé and cover letter.

Mail: Director of Human Resources
LUK, Inc.
545 Westminster Street
Fitchburg, MA 01420

Email: HR@LUK.org with the subject line “Family Support Partner”

Job Location:
The Family Support Partner will work in Central Massachusetts with access to office space in Fitchburg and Worcester. Transportation required.

Salary Range and Benefits:

Pay Grade: 11. Salary Range: $45,000 – $57,000. Salary ranges within each pay grade are based on qualifications, skills, and experience.

Contact LUK’s Human Resources Department for information on our exceptional Benefit Package.

For benefit-eligible positions, LUK provides an extensive and unique benefit package. For more information on LUK’s employment benefits please visit: www.LUK.org/Benefits

Position Overview:

LUK Division: CST

LUK Component: CSA

Direct Supervisor: Family Support Partner Supervisor

LUK Staffing Category: 11

This position is 40 hours per week

This is a salary position: ?

This is an hourly position: ?

This position is benefit eligible: ?

This position is community-/home-based ?

EOE and Diversity Commitment

LUK is committed to fostering a welcoming and supportive workplace and is an Equal Opportunity Employer. Our team includes talented professionals from a wide range of backgrounds and experiences—from those with firsthand knowledge of the communities we serve to recent graduates and experienced professionals. We believe that bringing together people with different perspectives makes us stronger and better equipped to serve our communities.