Customer Account Representative

Customer Account Representative

We are hiring a detail-oriented and customer-focused Customer Account Representative to open new customer accounts with care and precision. In this sales and customer-based role, you’ll be the go-to sales contact for customers, ensuring their satisfaction, resolving issues, and identifying opportunities for additional value. If you’re great at follow-through and enjoy supporting long-term customer relationships, this may be a great fit for you!

Key Responsibilities:

• Manage day-to-day and face-to-face customer interactions

• Ensure accurate documentation and timely communication

• Identify upsell or cross-sell opportunities through consultative conversations

• Maintain a positive customer experience throughout the account lifecycle

What You Bring:

• Strong organizational and problem-solving abilities

• Excellent written and verbal communication skills

• Ability to manage multiple tasks while staying customer-focused

• Experience in customer-focused work is preferred

• Proficiency with basic digital tools (CRM, email, data entry)

Perks:

• Stable, full-time position with room to grow

• Supportive team culture

• Training and development opportunities