Facilities Manager

Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services.  Bell Ambulance has been in operation since 1977 and has grown into the largest ambulance service provider in Wisconsin.  We are a certified and contracted provider in the City of Milwaukee 911 system.  We receive more than 120,000 calls per year.  We have 14 locations in southeastern Milwaukee.  We provide BLS, ALS, and Critical Care services, and we currently employ more than 700 people.  

Position Overview:

The Facilities Manager will oversee a well-established and expanding program for 14 company properties in SE Wisconsin. They will manage the facility maintenance program, supervise and direct the current technician team, handle building improvement projects, and assist with planning for future growth. The Facilities Manager will ensure all facilities are properly maintained and address any needs. Additionally, they will serve as the project manager and primary contact for all parties involved in ongoing renovations of existing buildings and new construction.

Primary Duties and Responsibilities:

Manage the facilities staff to ensure all properties are fully operational for EMS and support staff. Support the facilities staff in their success by providing guidance and feedback.

Build relationships with internal customers to ensure departmental needs are met. Respond to maintenance requests and keep internal customers informed when projects affect their department.

Build relationships and collaborate with external contractors for maintenance and projects beyond in-house capabilities. Ensure the work meets company standards and stays within budget.

Responsible for verifying and approving all invoices and costs related to the department in a timely basis.

Negotiate and oversee all existing service contracts.  Review existing contracts to ensure they are current with the number of facilities and that the scope of work is adequate.  This includes, but is not limited to: lawn care, snow removal, fire protection inspections, generator maintenance, and garbage removal.

Manage and enhance the existing CMMS system to maintain accurate service records and fulfill service requests in priority order.

Inspect facilities and grounds with facilities staff to ensure that standards are met regarding appearance, repairs, and regular maintenance. Delegate or secure contracted work, as needed, to ensure needs or hazards are promptly addressed.Coordinate any required inspections and ensure all certifications with the local municipality where the facility is located are on file and up to date.Serve as the “project manager” and main point of contact for repairs, renovations to existing facilities, and new construction for future expansion efforts. Included but not limited to:
Work with our partners to apply for any permits with local municipalities when necessaryConduct a walk-through with all department heads to gather input and confirm needs are addressed. Order essential items as directed by other department managers to meet facilities' interdepartmental needs.Manage all contracted services as needed. Negotiate contracts when required, focusing on cost-effectiveness, quality, and scope of work.Develop a timeline and initial cost projections for all construction projects to be presented to the Executive Staff.Provide regular construction status updates to keep all necessary parties informed on progress.
Please note that this is a 24/7/365 EMS business, and you will be responsible for maintenance issues. Emergencies may require your attention by phone or in person during nights, weekends,, and holidays.
Qualifications/Requirements:Prior experience (multiple years) in facilities Management.Knowledge of building systems (HVAC/plumbing/electrical/construction/etc), codes and regulations is required.Perform with a high level of professionalism at all times; must possess tact, patience, and a positive attitude.Ability to communicate effectively and efficiently with employees at all levels of the organizationMust possess the ability to ensure positive interactions and build rapport with employeesMust be able to absorb information from various sources, analyze information, and make recommendations to appropriate leadership and Executive Staff.Must demonstrate excellent organizational skills, attention to detail, and follow-up at all timesAbility to work with minimal or no supervision

Education:Associate’s degree (A.A.) or equivalent from a two-year college or technical school; 5 to 8 years of directly related experience and/or training; or equivalent combination of education and experience.

Bell Ambulance can offer you an incredibly competitive wage and a comprehensive benefits package, including two medical plans to choose from, dental, vision, FSA, HSA, and company-sponsored plans.  In addition to the core benefits, Bell Ambulance offers a 401(k) plan that becomes available on your hire date, and we match 100% of your contributions up to 6%.  

We have grown because we strive to exceed every client’s expectations.

We have grown because we treat our people with respect, appreciation, and fairness.

We have grown because we provide the best service, with the best equipment, and the best people!!