Banquet Server

Position Overview:

The Cambria Lake Placid is seeking reliable Banquet Servers to join our hotel's culinary team. A Banquet Server plays a crucial role in providing exceptional service during events and banquets hosted at the hotel. They are responsible for ensuring that guests' needs are met and that events run smoothly. The Banquet Server's primary duty is to serve food and beverages to guests and to assist with event setup and cleanup. This role requires excellent communication, customer service skills, and the ability to work efficiently in a fast-paced, team-oriented environment.

Job Responsibilities:

• Greet guests warmly and professionally, take orders, and serve food and beverages according to established standards and event requirements.
• Assist in setting up banquet rooms, including arranging tables, chairs, table settings, linens, and decorations, following the event's specifications.
• Collaborate with event coordinators, Chef, and other staff members to ensure seamless execution of events and provide exceptional guest experiences.
• Be attentive to guests' needs throughout the event, respond to inquiries, and provide recommendations on food and beverage options.
• Regularly monitor the banquet area to ensure cleanliness and tidiness, promptly clearing empty dishes and maintaining a clean dining environment.
• Pour and serve alcoholic and non-alcoholic beverages responsibly and in adherence to the hotel's policies and legal requirements.
• Comply with all food safety and hygiene guidelines, ensuring the safe handling and serving of food and beverages.
• After the event, help with cleaning and resetting banquet rooms, storing equipment, and returning all supplies to their designated areas.
• Upsell menu items and additional services to increase revenue and enhance guests' overall experience.
• Be adaptable and willing to work varying shifts, including weekends and holidays, to accommodate the hotel's event schedule.
• Collaborate with other banquet servers and team members to ensure efficient and effective event service.

Qualifications and Requirements:

• Prior experience in banquet service or a similar hospitality role is preferred but not always required. Training may be provided for entry-level candidates.
• The job may require standing for long periods and lifting heavy trays or equipment, so physical fitness and stamina are essential.
• Strong verbal communication and active listening skills to understand guests' needs and provide efficient service.
• A passion for delivering exceptional guest experiences and the ability to remain calm and professional under pressure.
• A positive attitude and willingness to work collaboratively with colleagues to ensure successful events.
• Maintain a professional appearance and adhere to the hotel's dress code and grooming standards.
• Basic knowledge of food and beverage service, including different types of cuisines and beverages.
• Efficiently manage time to meet event schedules and deliver prompt service.
• Depending on local laws and regulations, candidates may need to be of legal age to serve alcoholic beverages.

Cambria Hotel Lake Placid is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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