Recreational Attendant - The Hotel Zamora

The Hotel Zamora is a luxury boutique hotel that boasts Mediterranean-inspired architecture, stunning views of the Intracoastal Waterway, and top-notch amenities. The Hotel Zamora is also home to Castile Restaurant, that serves dishes inspired by the flavors of the world's most exciting coastal seaports, highlighting products from surrounding farms and fishing areas. Besides relaxing in the beautifully appointed guest rooms, we invite guests to relax, rejuvenate, escape everyday life, and experience intuitive service in our Rooftop Lounge, Pool, and Meeting/Banquet space. If you're someone who is excited to deliver meaningful guest experiences and are passionate about hospitality, we encourage you to explore your next career opportunity at The Hotel Zamora.

The Recreational Attendant is responsible for creating a clean, safe, and welcoming environment across all recreational areas, including the pool deck, pool bathrooms, kayaks, and guest beach transportation. This role ensures guests enjoy a seamless, high-quality experience while utilizing hotel amenities!

ESSENTIAL FUNCTIONS

Pool & Deck Area

• Maintain cleanliness and organization of the pool deck at all times.
• Wipe down pool chairs and loungers throughout the day.
• Open and close pool umbrellas daily.
• Ensure proper levels of clean towels and remove used towels promptly.
• Monitor guest needs and provide exceptional service.
• Enforce pool rules for safety and guest satisfaction.

Pool Bathrooms

• Clean and restock pool bathroom facilities regularly.
• Perform frequent walkthroughs for cleanliness and odor control.
• Report maintenance issues immediately.

Kayaks & Recreational Equipment

• Set up, organize, and maintain kayaks and related equipment daily.
• Assist guests with kayak usage and safety procedures.
• Inspect equipment for safety and track inventory.

Water Station & Amenities

• Maintain and restock guest water station.
• Keep amenity areas organized and visually appealing.

Golf Cart Beach Rides

• Provide safe and friendly golf cart rides to and from the beach.
• Maintain cleanliness and basic upkeep of the golf cart.
• Follow all safety guidelines and driving rules.
• Keep accurate logs if required.

Special & Arrival Amenities

• Prepare and deliver special amenities for guests based on schedules or VIP status.
• Communicate with Front Desk and F&B regarding guest preferences.
• Track inventory and ensure timely delivery.

Additional Responsibilities

• Report guest concerns, safety issues, or maintenance promptly.
• Prepare and organize guest activation and events.
• Assist with special projects or events as needed.
• Communicate effectively with Front Desk, Housekeeping, and Engineering.
• Ensure all recreational areas reflect The Hotel Zamora's service standards.

MINIMUM REQUIREMENTS

• 1-2 years of experience in a public contact position.
• Must possess a valid US driver's license and meet requirements for driving history record obtained through an initial and periodic Motor Vehicle Report.
• Customer service experience in hospitality strongly preferred.
• High school diploma or equivalent preferred.
• Ability to perform well under pressure.
• Detail-oriented, organized, and cleanly.
• Flexible schedule (may include late shifts, weekends, holidays).
• Passion for Sherman Associates' mission, vision, and values.

WORK ENVIRONMENT

• This job operates in a hotel environment involving heavy interaction with guests.
• Frequent exposure to the outdoors.

PHYSICAL REQUIREMENTS

• Must have the ability to move around freely throughout the property and office, and necessity varies from day to day.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis
• Must be able to lift up to 75-lbs. on a regular and continuing basis
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

ADDITIONAL SCREENING REQUIREMENTS

• Current and valid driver's license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.

We offer a comprehensive benefits package to part-time employees which may include:

• Employer-paid short-term disability
• Employer-paid life insurance
• Employer-paid employee assistance program
• Fully vested 401k company match program
• Starbucks and Hotel discounts

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.