Maintenance Coordinator

Hours: 7am-4pm

We are looking for an organized, customer-focused Maintenance Dispatcher/Coordinator to schedule and support our Maintenance Technicians and assist customers in a fast-paced HVAC office.

Responsibilities

• Answer customer calls and schedule maintenance appointments
• Dispatch technicians and manage the daily schedule
• Confirm next-day appointments
• Maintain customer database and files
• Manage maintenance agreements and renewals
• Prepare proposals for the sales team
• Coordinate technician routes to reduce drive time
• Assist with past-due invoice calls, reviews, and marketing tasks

Qualifications

• High School Diploma or GED
• Strong customer service and communication skills
• Highly organized and able to multitask
• Computer proficient; basic HVAC knowledge preferred
• Good map-reading or area navigation skills