Front of House Team Member

Job Title: Front of House Team Member

Pay Scale: $9.00 - $10.00 Per Hour

Job Type: Full-Time/Part-Time

Position Overview

Join our fast-casual Asian restaurant as a Front of House Team Member where genuine hospitality meets a sales-driven mindset. You’ll be the welcoming face of our brand—guiding guests through our menu, upselling thoughtfully, and creating memorable experiences that keep diners coming back.

Key Responsibilities

• Warmly greet every guest within 30 seconds of arrival, using the G.U.E.S.T. framework for consistent, authentic service
• Guide guests through the menu, highlight Fire Bowl favorites, and share personal favorites
• Proactively suggest add-ons and pairings—appetizers, beverages, and desserts—to elevate check averages
• Accurately enter orders in the POS system and monitor ticket times to ensure timely service
• Check in on guests post-service to confirm satisfaction and invite feedback
• Maintain a clean, organized dining area: tables, floors, stocking, bathrooms, and the storefront
• Process transactions with attention to accuracy
• Collaborate with kitchen and management to anticipate busy periods and smooth workflow

Qualifications

• 1+ year of customer-facing experience in fast casual, quick service, or retail sales
• Strong communication skills and a natural flair for building rapport
• Sales-oriented attitude: comfortable recommending menu items and upselling add-ons
• Basic POS or tablet order-entry proficiency
• Ability to multitask under pressure while maintaining a warm, composed demeanor
• Flexible availability, including evenings, weekends, and holidays
• Food Handler’s Certification or willingness to obtain one

What We Offer

• Competitive hourly wage, benefits, plus sales-incentive bonuses
• Employee meal discounts and complimentary shift meals
• Ongoing hospitality and sales training—including G.U.E.S.T. workshops
• Career advancement pathways into supervisory or management roles
• A supportive culture that celebrates teamwork and guest-first service

Ready to blend exceptional hospitality with sales savvy?

Apply now and help us deliver unforgettable experiences—one guest at a time.