Office Services Lead - Full-time

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver a Winning Performance:

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

What You'll Be Doing:

Under the direction of the Administrative Services Manager, the Office Services Lead is responsible for assisting with day-to-day office operations, such as ordering of supplies, overnight shipping, maintenance of company equipment, and general office organization. In conjunction with the Administrative Services Manager, the Office Services Lead is also responsible for partnering with building management and vendors/contractors.

• Takes inventory of office kitchen supplies and distributes supplies as needed.
• Makes regular UPS or US Mail shipments to regional offices and communities.
• Responsible for day end closing of UPS.
• Maintains general office organization. Assures that hallways, walkways and public areas are well lighted, uncluttered and kept in a safe manner, free of boxes or other debris.
• Sorts interoffice mail and makes regular daily pick-up of mail.
• Maintains kitchens; keeps kitchen areas stocked with supplies; and regularly cleans kitchen equipment (refrigerator, water, coffee and beverage dispensers, and popcorn machines).
• Responsible for the set up and securing of furniture on the outside deck.
• Monitors inventory and distributes paper stock to all copiers, fax machines and printers.
• Maintains conference rooms and keeps them neat and stocked with supplies.
• Keeps mail, supply, copier and storage areas, and conference rooms in order.
• Handles office services requests such as changing light bulbs, hanging pictures, etc.
• Maintains bulletin boards and posts company information.
• Assists in the processing of overnight shipments.
• Assist with set-up and breakdown of 2N office events.
• Assists in large and small office moves.
• Oversees the maintenance of relationships with vendors and facilitates discussions to review current pricing on high usage items such as office supplies, toners, kitchen supplies and printed material to ensure expense is minimized. Suggests more cost efficient resources or items to departments when and if appropriate to ensure the best use of company dollars.
• Oversees the preparation of all Office Services-related invoices to ensure charges are appropriately applied; questions charges that differ from initial agreement for services.
• In partnership with Administrative Services Manager maintains emergency procedures and periodically updates company specific safety manuals. Maintains, coordinates and communicates emergency evacuation plans and emergency calling lists to the designated emergency team members. Participates in tenant evacuation drills scheduled by the Office of the Building with the Chicago Fire Department. Plans and executes annual Safety Days to keep employees aware of procedures. Provides guidance to the floor leaders to ensure safety teams are intact on all floors. Offers CPR/AED and first aid certification classes to employees. Maintain AED units' hardware and software to ensure the company's equipment is in compliance, including updating instructions, batteries, pads, etc.
• Works with building / facilities teams to ensure facility maintenance services (e.g. cleaning, pest control, HVAC) are properly executed.
• Assists with other projects as necessary.
• Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with coworkers, guests and the general public.
• Performs other duties as necessary.

What You'll Need to Thrive:

• 5 plus years of general office administration experience; some maintenance experience helpful.
• Must be able to lift equipment and packages weighing 40 or more pounds.
• Excellent interpersonal skills required.
• Google, Microsoft Word and Excel preferred.

Salary: $23.07 - $28.84 / hour; employees are eligible for overtime pay and performance incentives

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

Machines, Tools and Equipment, Software:

Computer w/Internet and email capabilities, Telephone, Facsimile, Photocopier.

PHYSICAL AND VISUAL ACTIVITIES:

Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 40 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. "Commonly associated" is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.

WORKING ENVIRONMENT: Office environment.