Medical Assistant/Medical Receptionist

Why Join Lung and Allergy Health Associates (LAHA)?

At Lung and Allergy Health Associates (LAHA), you’ll be part of a vibrant, forward-thinking organization committed to making a meaningful impact. We foster a collaborative environment where innovative ideas are embraced, and every team member plays a crucial role in our mission. As part of our top-ranked pediatric pulmonary division, you’ll work with a diverse patient population, engage in cutting-edge research using our in-house lab and artificial intelligence, and contribute to shaping the future of pediatric pulmonology. Join a team renowned for excellence and innovation, dedicated to advancing patient care and training the next generation of leaders in the field. Your contributions will support transformative goals that make a real difference.

Position Summary

The Lung & Allergy Health Associate plays a key role in supporting specialty pulmonary and allergy diagnostic services while helping ensure smooth day-to-day clinic operations. This position is designed to provide hands-on clinical support during patient visits, assist with advanced diagnostic testing, and offer operational coverage during periods of increased patient volume, staff absences, or workflow demands.

In addition to clinical responsibilities, the Lung & Allergy Health Associate provides limited administrative and front-office support as needed to maintain continuity of care, patient access, and clinic flow. This role works closely with providers, medical assistants, and administrative staff to support high-quality patient experiences while contributing to a scalable staffing model as LAHA continues to grow.

This is a dynamic, patient-facing role ideal for an experienced clinical professional who is adaptable, detail-oriented, and comfortable balancing clinical tasks with operational support in a specialty healthcare setting.

Key Responsibilities

• Support pulmonary and allergy diagnostic services, including assisting with respiratory and allergy testing.
• Prepare patients for pulmonary and allergy/immunology visits and explain testing procedures.
• Accurately document clinical information, test results, and patient encounters in the EMR.
• Route completed authorizations and related documentation to the appropriate departments.
• Provide backup support for charting and appointment scheduling during front office absences, lunch coverage, or high-volume periods.
• Serve as the primary role responsible for initiating, tracking, and coordinating prior authorizations for patient medications, procedures, and diagnostic services, in collaboration with providers and clinic leadership.
• Communicate with insurance carriers, pharmacies, and internal teams to support timely authorization outcomes
• Close patient encounters and route claims or documentation to the appropriate department.
• Sort incoming faxes and direct them to medical records, prior authorization, or clinical workflows as appropriate
• Support inventory management, including ordering medical supplies and tracking routine compliance checks.
• Assist with patient rooming, equipment setup, and clinic flow as needed.
• Participate in data collection for reporting, marketing support, or operational needs during periods of low patient volume once primary duties are completed.
• Coordinate with clinicians and clinic staff to support efficient specialty clinic operations.

• Make sure testing equipment is clean, working properly, and ready for patients.
• Play a key role in helping the clinic grow by improving patient access and experience
• Perform other duties as assigned, consistent with the scope of the role and clinic needs.

Qualifications

• Experience in a clinical setting required; pulmonary, allergy, or respiratory care experience strongly preferred
• Familiarity with pulmonary function testing (PFTs), FeNO, or respiratory diagnostics highly desirable
• Comfort working with medical equipment, technology, and EMR systems
• Strong attention to detail and ability to follow clinical protocols
• Excellent patient communication and customer-service skills
• Ability to work efficiently in a fast-paced specialty clinic environment

Direct reports: Not applicable

Physical requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to walk between multiple office locations that include the use of stairs (elevator is only available in some instances).

This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Employee Benefits
We offer a comprehensive benefits package, including competitive salary, 401(k) with employer match, medical, dental, and vision insurance, generous paid time off, company-paid holidays, and sponsored employee events. We are also committed to your professional development with individualized training and career growth opportunities.