Reding Inc HVAC Service Technician in Orchard Park, NY | 1201193163

In this role, you will diagnose and repair heating and cooling systems while guiding customers toward confident, well-informed purchasing decisions.

Key Responsibilities

Perform in home HVAC service calls and equipment diagnostics.
Build strong customer connections to recommend appropriate products and services.
Ask questions to accurately troubleshoot system issues.
Educate customers on equipment repairs and options, financing, and maintenance plans, build connection.
Represent Team Reding with professionalism and expertise to earn referrals and repeat business.
Work directly with customer service and dispatch to support success and fluid day to day work.
Maintain a clean, organized work vehicle, job site, and properly stocked truck.
Actively participate in training sessions and team meetings.
Mentor and train apprentices to ensure efficient, precise repairs.
Complete all job tasks accurately and on time, including job descriptions, invoicing/closeout, job photos, and related documentation where necessary. Protect customer's home from damage while working and leave customer's home cleaner than when arrived.

Desired Skills & Experience

Familiarity with local HVAC codes and the ability to apply them in the field. Knowledge of industry equipment, field concepts, practices, procedures, tools and equipment.
Proven experience working with heating and cooling systems.
Highschool diploma/GED
Clean, safe driving record.
Strong organizational skills with excellent follow through.
Clear, effective verbal and written communication skills.
High integrity, strong social skills, and the ability to build solid customer relationships.
A drive for continuous improvement and growth.
Outgoing personality that thrives in a fast-paced, goal-oriented environment.
Self-motivated, adaptable, and always positive.
1–3 years of experience preferred.

Our Core Values

Built to Serve: We put people first. OUR customers, OUR team, and OUR community.
Earned, Not Given: Success comes through hard work, integrity, and consistent performance.
Honesty: We do what’s right and operate with integrity.
Responsibility: We take ownership and hold ourselves accountable.
Solution Driven: We embrace challenges with an open mind and turn them into learning and growth opportunities.
Dedication: Every day, we show our commitment through quality work, dependable service, and a focus on doing the job right.

HVAC Service Technician